MINI of Montgomery County

It's my second time working with the MINI Montgomery sales team, and I have had very good experience with them both times. Marilin, Nick and Giles are very nice and professional and helped us trade in our current MINI hardtop for a countryman very easily. I would come back to them again if I were to get another MINI.

This is our second Mini purchased from this dealership. Overall excellent experience from start to finish. Quick and efficient. Salesperson Edio is the absolute best.

The best dealership! They are so friendly! Great place for buy a car. Thank you Edio.

Edio is an oustanding salesman. He made the car selection process very easy and I'm a picky buyer!

Just got a car from this dealership. Josh helped me throughout the entire process. He was very nice and accomodating during the whole thing. He didn't rush us and gladly answered all the questions we had for him. He definitely made the whole experience more pleasant and less stressful!

Edio was wonderful! Knowledgeable and helpful and respectful! The whole experience was easy and low stress.

The process was quick, easy and painless. Edio, my motoring advisor, was the BEST. This dealership has never done me wrong.

Excellent and swift service! Salesmen Josh T. And GM Nick K. Provided excellent service and were very welcoming and enjoyable to work with. Highly recommend.

Bought a JCW roadster and within 3 days the transmission light was on. Brought it back and was told they’d fix it at no charge, so far so good. This is my 3rd mini. They gave me a loaner free. That earns them a star however, the report I got back states they found out my car with only 13K miles on the odometer has a junkyard transmission. They redid the wiring harness & changed the transmission fluid. Drove it 10 miles & gave it back. Their finance guy can’t be bothered to contact me with any of the paperwork I signed. Contacting the dealer by phone got me nowhere. I had to drive back up there to get the first copy of the financials, still haven’t received the second. I’ll take it to my BMW mechanic, who will talk to me & will reveal all the other issues this almost new JCW has. Brakes for sure, not just new pads but a brake bleed. These guys assume cars are a mystery to everyone, thankfully I know mechanics who can do the work & in less than 40 days, that’s how long mini Gaithersberg had my car.

Should have gone with my gut instinct!! Buyers beware if you are purchasing a used non MINI vehicle from here. I purchased a very nice looking 2017 Audi Q7. Salesman and Finance were pretty nice but the SUV was misrepresented. Unfortunately, I couldn't get an appointment with Audi soon after purchasing the Q7 to get it looked over, but once I did, I was informed that I had over $2K worth of suspension repairs as well as a failing waterpump system (another $1K+ repair) where you are able to see dried residual coolant all over the front engine bay. That I know of, there is no 30 day or similar policy to return the vehicle so you are stuck with your purchase. Though this vehicle was MD inspected, it did not coincide with the actual results after verifying with Audi. I will not mention who MINI utilized for the inspection but I would recommend either having your own mechanic inspect your used vehicles or getting it inspected ASAP to know exactly what you are getting into.