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MINI of Montgomery County

(314 reviews)
Visit MINI of Montgomery County
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 584-7256 (866) 584-7256
Used (866) 810-0519 (866) 810-0519
Service (240) 428-6998 (240) 428-6998

Reviews

(314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Warning - do NOT purchase extended maintenance plan.

Warning - do NOT purchase extended maintenance plan. Back in 2017, I paid $2,500 being shown a maintenance schedule marketing brochure, which I still have, that stated brakes would be done at least two times. I will be taking legal action as my warranty is about to expire and I have never had the brakes replaced! Got ripped off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Montgomery County Mini was a Very Good

My experience with Montgomery County Mini was a Very Good One. My salesman was Very Helpful I’m answering all Wuestions about The 2018 Camaro SS. He has since the sale, been very helpful about answering several questions. I would recommend buying a car from this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are so thrilled to hear you enjoyed your experience.

My salesman, Edio Alarcon, was wonderful— extremely nice,

My salesman, Edio Alarcon, was wonderful— extremely nice, extremely knowledgeable, and very responsive – – both before and after my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Janet, thank you for sharing your feedback. We appreciate your business!

At Mini of Montgomery, I’ve always had a great experience

At Mini of Montgomery, I’ve always had a great experience getting service, buying Mini parts, or learning about new and used Mini options from the amazing Sales team! Most recently, I’ve been going to learn more about new 2023 Minis and the 2021 Mini GP. Marilin Madrid was just so incredibly knowledgeable, helpful, and showed she really cared about me as a longtime customers. Her help is a reflection of the culture of excellence and service delivery at Mini of Montgomery! Thank you Marilin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are so glad to hear your feedback!

Consumer response

I am always delighted to get one of my Mini cars serviced at Mini of Montgomery. Although I live far - I don’t mind the commute because of the care and level of service I receive. Brian, Andy, and the rest of the Mini team are extremely professional but also balance that with a friendly experience. This is why I decided to purchase my first 2023 Mini JCW here - because I know I’ll get very good care throughout the ownership experience.

Great service and nice people.

Great service and nice people. They had a lot of patience with us and helped us to get a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating!

I have awesome experience with Marilin.

I have awesome experience with Marilin. She know what I want exactly. Thank for your service and effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback!

I had an incredibly professional and helpful time from

I had an incredibly professional and helpful time from Josh and the team at Mini of Montgomery County. They did everything right! Thanks Josh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are so glad you enjoyed your experience!

I went with my car to this dealer to do the corresponding

I went with my car to this dealer to do the corresponding service and try to fix a sticker that was starting to take off (my car is a JCW GP2 and has several original stickers because it is a special edition) the solution they gave me was to go to another place (other than mini) where they could give a protective layer to the paint and stickers (so far so good). The next day I realized that what was starting to take off..... now I had a BROKEN. The car didn't have it like that when it arrived at the service. Nobody told me that they made a mistake. I found it. Gentlemen, that is not done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear about your recent experience. We are glad you were able to connect with our service manager, Brian, and we could resolve this. We appreciate your business at MINI of Montgomery County.

This was our third MINI that we bought from MINI of

This was our third MINI that we bought from MINI of Montgomery. They really should be the best dealer in the region! Right from the beginning to told them that I dont have any time to come in and have long chats and wanted to do everything over email. Edio Alarcon made the process seamless from start to finish! He sent me photos of a couple of cars to chose from, and then clear, transparent numbers with no hidden fees like so many other dealers do. They even delivered the car at our home and picked up our trade in. This is why we keep coming back to this dealership! 5 stars all round!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

This is my first time working with Mini and had a great

This is my first time working with Mini and had a great experience with the team. Rod was very nice and informative on the car I was looking at. He also went out of his way to drive it to my house and take my trade since it was going to be another day or so before I could get back in. Thanks for the quick and great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating!