Reviews
Dennis listened to what had to say.
Dennis listened to what had to say. He was very attentive and provided a complete solution to my problem. If I ever needed an employee I would definitely hire him
Dennis listened to what had to say.
Dennis listened to what had to say. He was very attentive and provided a complete solution to my problem. If I ever needed an employee I would definitely hire him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com
Easy to work with.
Easy to work with. Justin got it done and was very knowledgeable and helped get me what I wanted
Easy to work with.
Easy to work with. Justin got it done and was very knowledgeable and helped get me what I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
Salesmen was ok.
Salesmen was ok. Not much personality. Car did not come with floor mats or extra key fob..Asked for key fob and price was outrageous! The guy that did the paperwork was awesome though!
Salesmen was ok.
Salesmen was ok. Not much personality. Car did not come with floor mats or extra key fob..Asked for key fob and price was outrageous! The guy that did the paperwork was awesome though!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback, Sharon. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mitchell Darrow mitchell.darrow@russdarrow.com
I had an amazing experience at this dealership.
I had an amazing experience at this dealership. Kyle was very knowledgeable, professional and worked with me to get what I was looking for. I highly recommend this dealership if you’re looking for a great buying experience!
I had an amazing experience at this dealership.
I had an amazing experience at this dealership. Kyle was very knowledgeable, professional and worked with me to get what I was looking for. I highly recommend this dealership if you’re looking for a great buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
I have never been a big fan of the car buying process
I have never been a big fan of the car buying process just because you always have to weed through dealers who are looking for someone to charge a ridiculous price. Kyle and the team were different, they were giving me reasonable prices right away and doing their best to negotiate to meet my needs. I will only go to sales associates like him because I surprisingly enjoyed the car dealer process!
I have never been a big fan of the car buying process
I have never been a big fan of the car buying process just because you always have to weed through dealers who are looking for someone to charge a ridiculous price. Kyle and the team were different, they were giving me reasonable prices right away and doing their best to negotiate to meet my needs. I will only go to sales associates like him because I surprisingly enjoyed the car dealer process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
I had the best car buying experience I have ever had.
I had the best car buying experience I have ever had. Thank you Kyle and Tony for making this a wonderful experience.
I had the best car buying experience I have ever had.
I had the best car buying experience I have ever had. Thank you Kyle and Tony for making this a wonderful experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com
The team at the dealership was awesome!
The team at the dealership was awesome! Kyle especially was very laid-back and made the process easy.
The team at the dealership was awesome!
The team at the dealership was awesome! Kyle especially was very laid-back and made the process easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com
Really appreciate the great help from these the fellas at
Really appreciate the great help from these the fellas at Russ Darrow. Thanks blake and kyle for helping make my kids day! Much appreciated
Really appreciate the great help from these the fellas at
Really appreciate the great help from these the fellas at Russ Darrow. Thanks blake and kyle for helping make my kids day! Much appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com
Great day and amazing people to work with.
Great day and amazing people to work with. All the workers were fast paced and kind to work with. Very helpful and fun people.
Great day and amazing people to work with.
Great day and amazing people to work with. All the workers were fast paced and kind to work with. Very helpful and fun people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com
Fast, friendly service.
Fast, friendly service. Kyle was very helpful and knowledgeable, a no pressure approach made for a refreshing experience.
Fast, friendly service.
Fast, friendly service. Kyle was very helpful and knowledgeable, a no pressure approach made for a refreshing experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com