Skip to main content

Back Roads Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(757) 704-5904 (757) 704-5904

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Back Roads Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

Truly appreciate Wine Automotive’s assist and efforts in

Truly appreciate Wine Automotive’s assist and efforts in getting equipped with a set of wheels! Amber, Brooke, Brian and the crew are Outstanding!!! I recommend them all the way and won’t hesitate to visit again when I find myself back in the vehicle market! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I live in Rhode Island and I just bought a vehicle sight

I live in Rhode Island and I just bought a vehicle sight unseen from this dealership via the Internet. My friends thought I was crazy, but it ended up being a great experience! Brooke handled everything on her end in Virginia perfectly. It was a very easy, stress free experience. And now I am driving around in my cute, little dream car! Thank you Wine Automotive!!! Christina H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was my first car, very pleased.

This was my first car, very pleased. Everyone at wine were very professional as well as personable I have no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Amber was great to work with! I bought my daughter her...

Amber was great to work with! I bought my daughter her first car and had a specific budget I wanted to stick to. Amber was able to accommodate me and went above and beyond my expectations. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership will get you straight. For the first time...

This dealership will get you straight. For the first time in my life I can actually attest to the honesty of a salesman- this being the first review I’ve ever written also. Their prices are fair and their vehicles (at least the one i purchased) are not hunks of junk. If they don’t feel their trade in price is not fair they will tell you to try elsewhere- remarkable! Which is why I traded in with them anyway. Honesty should be rewarded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extraordinary service No BS, will definitely be back for...

Extraordinary service No BS, will definitely be back for another purchase. Thank you look forward to sending you customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Staff was fantabulous and extremely down to work with me,...

Staff was fantabulous and extremely down to work with me, I would 10@ percent go tn them again, they are all awesome people!! Thanks amber!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you so much for your business! We hope to see you when you're ready to buy again!!

Great job worked well with me and helped me get a great...

Great job worked well with me and helped me get a great car. I'm satisfied with my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Owner showed a lot of integrity and transparency with...

Owner showed a lot of integrity and transparency with pricing and dealings. Staff did a great job taking care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I was nervous about dealing with a smaller dealership but...

I was nervous about dealing with a smaller dealership but I felt like I was top priority! Mike and the team made my experience ready and I got just the car I needed at a price that was unbelievable! Highly recommend to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.