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Back Roads Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(757) 704-5904 (757) 704-5904

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Back Roads Automotive from DealerRater.

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Wine Automotive is Amazing! Jay and Amber worked hard to...

Wine Automotive is Amazing! Jay and Amber worked hard to put me in the SUV I wanted and needed. I will definitely be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very smooth operation. So easy to work with that I forgot...

Very smooth operation. So easy to work with that I forgot the maintenance questions I wanted to ask. Amber was particularly helpful and remembered me from the phone call when I showed up later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was super laid back but very professional at the...

Mike was super laid back but very professional at the same time. The whole process was smooth. Go see Mike at wine automotive if you’re looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent experince, very very friendly staff, and very...

Excellent experince, very very friendly staff, and very nice no pressure buying experince. Very honest and they will make sure you satisfied. Ask for Amber!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy! No pressure in buying just great...

Quick and easy! No pressure in buying just great conversation! Easiest car buying experience ever! Stuck with their word and forever grateful! We use you guys in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a really fantastic experience trading in our car...

We had a really fantastic experience trading in our car and purchasing a vehicle with Amber. Amber and Mike were really friendly and helpful. We came a little later than ideal and they both cheerfully stayed late to get us through our paperwork and headed home in a new to us car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice selection of pre-owned vehicles. Friendly service,...

Nice selection of pre-owned vehicles. Friendly service, easy test drive process, Carfax provided, smooth financing. Easy process all around. Would definitely use again if opportunity arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone there was very friendly and helpful and wanted...

Everyone there was very friendly and helpful and wanted to make sure that I got the best financing rate possible even though I am a first time buyer! And they gave us a donut :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was so nice and awesome. Thanks Amber, Brian &...

Everyone was so nice and awesome. Thanks Amber, Brian & Jay. Loved how they even picked me up from Portsmouth to get my car. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amber Stickle represents Wine Automotive very well. She...

Amber Stickle represents Wine Automotive very well. She is easy to deal with, is timely in her responses to our questions and is very personable. She made the truck buying experience quick and painless! THANKS AMBER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.