Basic Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)
11371 Washington Highway, Ashland, VA 23005
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00am
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 10:00am–2:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basic Auto Sales from DealerRater.

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Awesome Purchase

August 7, 2017
By Jennifer V from Powhattan, VA

Responsive and helpful service. Great experience and I will repeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car Buying Experience

August 7, 2017
By Terrain Buyer from Glen Allen, VA

A stress free car buying experience. Friendly and helpful staff, who found exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

August 7, 2017
By Ashlee P. from Ashland, VA

Had a great experience with buying a used car. Barry Mallory was great and accommodating thru the whole process. Benny was also great in letting me know what to expect with payment and down payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Truck

August 7, 2017
By Michael C. from Ashland, VA

I had a great experience. Everyone was very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

August 7, 2017
By Ralando from Richmond, VA

Timely manner was excellent. Very nice people, cars are in excellent shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Service

August 7, 2017
By Kelsey from Spotsylvania, VA

Good Service. Thanks for the patience!! I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barry

August 7, 2017
By Truck Lover from Ashland, VA

Great Salesperson, very knowledgeable. Barry Mallory worked out a great deal for us. Very pleased and would definitely ask for him again. Many thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barry Was Great

August 7, 2017
By Chevonya Y. from Midlothian,VA

Barry was extremely patient, professional and helpful. The entire time I was in the building.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

August 7, 2017
By Cory I. from Washington, DC

Excellent Service. Very comfortable environment. Would most definitely send clientele this way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barry Was Great

August 7, 2017
By Jason G. from Ashland, VA

Barry was great and worked with the GM to make the deal that I could not pass on. I will definitely recommend Basic Auto Sales to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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