Reviews
Great experience!
Sean was excellent. And the service video was very informative. The service was perfect. Sean let me use a loaner car while my new tires were indtalled. I’ll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to read that you enjoyed the services provided to you during your visit here at MINI of Warwick. Thanks for taking the time to leave these kind remarks and we look forward to providing you with more informative experiences, Elizabeth.
Great service, hold the pressure
Sean walked through all of the repairs with a no pressure attitude focusing on the problem reported and some other important issues noted in the visual inspection. The service tech provided a video walkthrough of the issues and a visual inspection. Sean kept me up to date on the progress via text. The service was complete and delivered as expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback, Darrell. We're glad you had such a pleasant and successful visit with us and we hope to serve you again upon your next visit.
Above & Beyond
Vinny Corsi has gone above & beyond for me! He remembered me telling him how much I wanted the Sidewalk Edition of the Mini Cooper, and when one unexpectedly became available he gave me a call and the rest is history as they say! I love, love, love my car! And I really loved working with Vinny! He was a pleasure to do business with. No high pressure tactics, just wanted me to be happy with my purchase. And the best part is, days after I got my car he is still available & answering any questions I have about it. The process was painless from start to finish, and was done in a few hours. Vinny even picked me up from the car rental place (my need for a new car was immediate - I had totaled my previous car). I thought I was going to have to wait 3 weeks for a new mini to come in - can describe how thrilled I was when I not only drove off in a new mini on the last day of my paid for rental, but it was the exact car I had longed for! I also left with a new pair of red mini socks from Nick & a mini pen from Charles, lol. Thank you Mini of Warwick. Looking forward to having you take care of my car for many years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa, We are pleased that our team went above and beyond whilst working with you. Enjoy your Mini Cooper Sidewalk Edition and thank you for choosing MINI of Warwick.
Professional service and I get what is needed.
I am well informed of what needs to be done. I was impressed by the video inspection showing exactly areas needing attention. The parts are model specific.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marty, we thank you for sharing your great review for our Service Team here at MINI of Warwick. We value your business. We appreciate you being a wonderful customer.
Best service around!
Excellent service! Won’t bring my Mini anywhere else. Did all my repairs through a 3rd company claim center. Sean handled everything for me from time of drop of to time of pick up, keeping my informed every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tina, thank you for your positive feedback! Our Service Department at MINI of Warwick always aims to provide excellent and professional service when you come in for maintenance. Reach out to MINI of Warwick if you ever need assistance again!
Exceptional dealership
Amazing team at MINI of Warwick! I worked with Vin and he and the entire team made the whole experience truly exceptional! Buying a beautiful, iconic car like the MINI should be a happy event and this knowledgeable, kind, down to earth crew made it a very fun and joyful experience! Go buy a beautiful, blast to drive, wonderful on gas mileage MINI from this amazing dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to learn that you purchased a new vehicle here at MINI of Warwick. We strive to provide our customers with the best service possible. We appreciate and value your business.
Recent Check Engine light on 2017 Mini Clubman
Service advisor and team was friendly. Frustrated with computer programming requirements of costing so much when nothing was actually wrong that was affecting performance or safety. Additionally, after my cars computer was updated, tire pressure readings were 15 psi max difference between front and rear. Even with computer re-calibrated. Maybe that’s accurate but technicians just finished inspecting my tires. Still would come back because of Advisors openness of my check engine light at 18k miles for an over fueling issue only.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, I appreciate you taking the time to share your feedback regarding your recent visit here at MINI of Warwick and would like the opportunity to discuss the computer programming requirements and the feedback you have shared. Can you please send your contact information to me? I look forward to hearing from you. Ron Girouard rgirouard@penskeautomotive.com General Manager
Unreal pleasant and successful
It is really hard to believe just how pleasant this experience was. Dona was just so normal ! No pushing, easy, smooth, knowledgeable! Accommodating! As was their financial lady. I don’t understand, we got in, test drove the car and drove out within few hours. We could not be happier with the car! And they recommended really good restaurant!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Aleksandra, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great vehicle and was able to make your overall experience at our dealership easy and smooth. If you ever need help with your new ride, feel free to give us a call at MINI of Warwick.
The joy of buying my car from Mini of Warwick
Everyone was pleasant and helpful. A wonderful experience. Vini was esp wonderful. He brought my car into the show room, and I thought it was a new model. I was drooling over it .When I found out it was my car, I couldn’t believe it. I was soooo happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Courtney- Thank you so much for taking the time to write about your experience with our Sales Team here at MINI of Warwick. I am very happy to learn that our team was able to help you find your perfect vehicle, and that they made the overall buying process easy for you. If you ever need help with your vehicle in the future, you know we'll be here for you! Best, MINI of Warwick
Mini Warwick
Brought my mini clubman in for routine serve. I got a convenient loaner car. The next day I received a video from the mechanic reviewing what the car needed and my concerns. Great communication. When the car was ready I received a text with the work invoice and was able to pay on line. Sean is great to work with and explains everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, We are pleased that our team was great and informative whilst working with you. Thank you for choosing MINI of Warwick and we look forward to working together again.