Reviews
A Very Positive Experience
A very positive experience. Staff was professional, courteous and knowledgeable. Donna, our salesperson, made us feel comfortable from the beginning with no pressure at all. Tim, the Finance Manager, clearly explained all the details of the purchase so there were no surprises. We traveled almost two hours to buy the car, and we're glad we did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Bob! Thank you for sharing your experience with us at MINI of Warwick and we are pleased that it was a positive one and our Sales Team took excellent care of you. We are also happy that you were provided with professional and courteous service, making your purchasing process a smooth and easy one. We appreciate you doing business with us.
Customer Service excellence
Above and beyond customer service. We needed a tire urgently and Dan and the team were absolutely legendary getting us back on the road. Kindness, promptness and excellent service and communication.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience with us! We are glad you enjoyed your time at MINI of Warwick!
Excellence TOP NOTCH
Purchased my first Mini Cooper from MINI of Warwick. Excellence from as soon as you step into the showroom. No pressure from the sales staff. Test drive as many cars you as you would like. No hassles! Donna our sales person was a sweet heart and made my purchase easy peasy. I would highly recommend MINI of Warwick! Love my MINI; super fun to drive! 🚘❤️😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sandra, At MINI of Warwick we thank you for your five star review. We strive to create a customer driven experience, therefore we are thrilled to hear about your recent visit with Donna. Enjoy your new purchase. Thank you for choosing MINI of Warwick and we hope to continue to assist with all of your future automotive needs.
They do not stand behind their cars do not buy a car or...
They do not stand behind their cars do not buy a car or service your car here they put me and my family in severe danger and won't make good on what was supposed to be serviced
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Chris, We take our customer feedback very seriously and would like the opportunity to learn more about your experiences with us at MINI of Warwick. Can you please send your preferred contact method to me at rgirouard@penskeautomotive.com? Thank you, Ron Girouard rgirouard@penskeautomotive.com General Manager
Getting back into a Mini!
I wish I could give more than 5 stars! The Mini of Warwick staff was so easy to work with. They really listened to my needs and helped me get back into a Mini. I worked with Donna and she was AMAZING. She helped to get the best trade-in for my previous vehicle (which was beyond a fair price) and didn't try to get me to add anything that wouldn't work for my budget. She was transparent, straight forward, and you can tell she really enjoys helping people get the most that they can. I'm not the best when it comes to numbers and Chaz did such a good job explaining all of my financial options and gave me a very detailed breakdown so I knew exactly what I was paying for. Lastly, Joey helped me get my new mini paired with my cell and showed me all of the new features that I didn't have in my previous Mini five years ago. I haven't needed any sort of services yet on my new one, but because I took my previous Mini there I know they do a great job on that end as well. I am so happy to finally be back in a Mini, it's been a long 5 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, thank you for the 5-star rating and great review! We are delighted to know that you had a good sales experience with us and with the help of our team, especially Donna and Joey who provided amazing customer service. We value your business and we look forward to any future visits. Enjoy your Mini!
Thank you MINI of Warwick!
A MINI has always been my dream car. When I walked nervously into the MINI of Warwick Donna immediately greeted me and made me feel right at home. She leads with integrity and warmth, making sure to guide you through the buying process with ease. She helped to make my dream a reality and I am beyond grateful. MINI of Warwick is a great dealership at a beautiful location. If you want to make your MINI dreams come true, this is the place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new MINI. We will be sure to thank Donna for providing you with excellent service and making your dream come true. We look forward to working with you again.
Repairs on my 2014 Mini Cooper clubman
Other than oil changes which I have done locally the service at Inskip Mini Cooper is always astounding. I always trust these guys to do terrific Servicing on my Cooper.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're happy we could help with any repairs on your MINI Cooper. We hope you continue to choose us for all your automotive needs. Take care!
Always satisfied
Always a pleasant check in. Received a video with the recommended repairs, no pressure to do all of them. Everyone was helpful, friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We are so glad to see that our team provided you with professional and personable service. Please let us know if we can be of further service.
Mini Magic
Love this dealership and the employees who work there. It’s a great team! Friendly, helpful and willing to go above and beyond. They make car buying fun.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the outstanding review! Congratulations on your new ride!
MINICOOPER COUNTRYMAN S
Fantastic!! Honestly I was blown away by the AMAZING service.. From customer service to the mechanic.. Begining to end you can tell they work as a team..The coolest thing was that the mechanic did a video of my cars problems to which I could visually see it.. That hands down was genius.. And the topper/bonus was they washed and vacuumed out my car..All I can say to the future people is this, your search just ended only to begin a positive experience.. Thank you to the team..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chrissy, thank you so much for taking the time to write about your experience with our team here. We are very happy to see that you were impressed by the service provided. If you ever need help with your vehicle in the future, you know we'll be here.