J & R Auto Sales

Hello im doing a review. I purchased a dodge dakota 4 months ago and just wanted to say everything is going great with the truck. got my first oil change and the mechanic said your truck looks really good. So happy with my purchase. thank you

i just made my first car purchase. i bought a subaru outback. i did have it inspected at Rons garage. they said the car looks good and not to worry. so i went back made a deal with Randy and he made the whole process easy. made me feel comfortable.

today i bought a 2016 impala from Pat at J&R. this is such a great match for me and the price was right were i needed it. Pat also did the financing for me. This was the best place i ever bought from really cool people work there. And they have a little dog that my kids played with.

i purchased a 2015 chevy suburban 2 months ago and it is a great vehicle. all the staff was very helpful and easy to deal with. There prices are so much better than other dealers.

i been shopping at j&r for a couple weeks and finally made my decision and i purchased a 17 chevy silverado. this is the nicest truck i could find and the price was very fair compaired to all the other places i was at. finance went smooth and easy. i did buy a warranty cause the price of repaires seem to be going up all the time. i had a great experiance and i think everyone else would to.

i went to this place and they had so many vehicles to choose from. i spent 3 hours there test driving what i liked and Randy helped me find the right one for me. He listened to everything i wanted and spent alot of time with me to make sure i understood everything about the vehicles. Randy made it very easy to shop. I now own a 2018 subaru outback. I just wanted to thank J&R for having so many options.

I have had a great experience buying cars from this dealership. i have purched 7 vehicles. My son went in and bought his first car from john and he had a great experience. thanks again J&R.

In July 2023 I bought a 2016 Ford escape from J & R Auto in SF as a college car for my son. Had the car less than 2 months and ended up needing head gasket...another 3k+ to fix. Was originally asked to tow the car to SF for repair (from Brookings, at my expense). I refused but was told by Brian Smith (manager at J & R) they would at least consider covering part of the repair if I sent them the invoice, which I did. For nearly 2 months I followed up via phone and was given a myriad of excuses as to why they hadn't yet made a decision, including "it was the boss's 60th birthday last week and he hadn't been back in since. Called again on Nov. 20 and was finally informed J & R "would not pay for someone else's work." Their right I guess, but when Brian told me they hadn't been in contact because they "lost my number" I lost it and was promptly hung up on. DO NOT BUY FROM PAT HALEY, BRIAN SMITH, AND J & R AUTO ON WEST 12TH...GARBAGE VEHICLES, GARBAGE SERVICE, SHAMEFUL EXCUSES FOR HUMAN BEINGS

Knowing what I know now, I would NEVER EVER buy a vehicle from Pat Haley and Brian Smith at J & R Auto again. Less than 2 months after purchasing a 2016 Ford Escape (July 2023) as a college car for my son, the car broke down and needed Head Gasket replacement ($3200). I live in Brookings and opted to have the repairs here in town instead of having it towed to Sioux Falls per J & R request. I did not purchase extended warranty (my bad), but thought a reputable dealer might at least be willing to cover part of the cost given how recently the vehicle was purchased. I faxed my bill to J & R for consideration. Between Oct. 11 and Nov. 20 I called J & R multiple times to inquire whether or not a decision had been made. One time I was told that "the boss" hadn't been in yet, another time I was told "it was the boss' 60th birthday last week and hasn't been in since". Finally on Nov. 20th I called again (with the car now in the shop again for the past 2 weeks) and was informed "no, we're not going to pay for somebody else's work." Ok, that is J & Rs right, I can accept that, even if I don't like it or agree with it. However, at this point, I asked why I was constantly being ducked and provided excuses when I was trying to get a simple yes or no answer on the bill. I was told "sorry, I lost your phone number." Admittedly I said a few choice words and was promptly hung up on. Terrible experience and wouldn't recommend J & R to anyone...EVER.

i was originally looking for a murano and after looking at what they had it was a big selection in my price range. i drove several different vehicles and ended up liking the mazda 5 the best. i been driving it for 6 months now and i love this thing. All the sales people were really fun to talk to. it was a great experience.