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J & R Auto Sales

(245 reviews)
Visit J & R Auto Sales
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
(605) 413-4509 (605) 413-4509

Reviews

(245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & R Auto Sales from DealerRater.

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4 runner

i stopped in and shopped around been going every week to see new vehicles. i found a toyota 4 runner. took it for a drive and had my mechanic look it over. everything looked good. went back and worked out a deal and did financing threw them and also got the extended warranty. real easy people to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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jeep wrangler

was looking for a jeep wrangler and they had 4 to pick from. test drove 2 of them and really liked both. i decided on one and been driving it for 3 months now and everything is great. Will be back when i need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You know the saying ‘you can’t trust a used car person,

You know the saying ‘you can’t trust a used car person, they’re just snakes in the grass’. Well it’s not true of all places. I had great experiences with three vehicles. However, when it comes to J & R Auto Sales they take the cake. The words honest, truthful, and fair are not in their vocabulary. Sure if everything is fine everyone is happy but if you find a problem they are Snakes in the Grass. They are ruthless and very unfair. They live for the dollar- just get the money and screw the customers if anything faulty is found. They sold me a car knowing the heater didn’t work and hoped I wouldn’t know for a couple months. It’s a 1700 fix and they wouldn’t even meet me halfway with the expense. Don’t bother shopping at this business. They are very nasty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Buyer beware

Customer service was fine, vehicle...not as much. When we test drove we found the muffler wasn't attached to the exhaust and there was no rear wiper blade. The remedied both of those upon purchase. After purchasing and letting it sit overnight discovered the oil pan was completely rusted and seeping oil. Took it into a mechanic and the power steering line is also rusted through and needs replaced. Almost $1000 in additional repairs, who knows what else might need work at this point.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Super friendly ,very helpful, and not pushy. Made financing understandable and easy.Overall great experience. I'm extremely happy with my purchase! Thank you J & R for all your help with my new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and Fast Place To Get Your Vehicle

Nice selection of vehicles for not that bad of a price, wanted a vehicle and were quick to get me help, buying process was comfortable and smooth and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice place if looking for an affordable used car.

Easy to talk to staff. Efficient and knowledgeable. I talked to John for a trade in and he was willing to work with me to help me get the car I wanted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice and friendly people

A lot of reviews of this place I have found are pretty negative. However, I found they are nice and willing to help in whatever way they can. I was helped by John and his cute little big man Buster. They let me take my 2018 Kia Soul for a pre-purchase inspection and is in almost perfect working order

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience.

Quick and courteous, answered all my questions and were very knowledgeable with the jeep that we purchased and with the financing options we had. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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subaru

stopped in to J&R Auto and walked there lot and they had such a selection of cars to look at. drove several vehicles and ended up with a subaru forester. never had a subaru before so i will see how it works out. everyone was real easy to deal with and no pressure to buy on the spot. and pat searched for the best interest rates. thank you everyone for helping me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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