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2015 state dealer award
View 4 awards
2015 state dealer award 2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore INFINITI from DealerRater.

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Great experience

I had a great shopping and buying experience at Bob Moore Infiniti. The facility was clean. The customer service was excellent. It was definitely not like other dealerships. There was low pressure and they earned my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rick, we're glad to hear that our team took great care of you and set us apart from other dealerships! Do come back and visit us again soon!

Great experience!!!

Had an excellent experience. Sales Manager was great with the negotiating process. Made car buying great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Krista, we're glad to hear that you had a great experience and hope you come back to visit us again soon!

Great Experience

Tyler Burns was great and bent over backwards to help us get the best deal. We drove 4 hours and traded 2 vehicles. We got a great deal on our trades and a great price on the new QX80 we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Q50. Paula

I had a great experience with Joe Mays who sold me my new Q50. Very helpful and accommodating dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paula, we're glad to hear this! Hope you enjoy your new Q50 and come back to visit us again soon!

Best experience

Our first Infiniti but won't be our last. Love my new QX70. Love the people at Bob Moore Infiniti. We've just extended our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kathryn! We are so glad that you had a good time at our dealership and are loving your new QX70! Do come back and visit us again soon! Have a great day!

Easy and painless

We purchased 2 vehicles on the same day (5 from Bob Moore over the past 4 years) and our experience was nothing less than top notch! From the AJ to finance and to others that would visit with us in between, the Bob Moore Auto group make you feel right at home! Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New qx80

Great experience. Bent over backwards for us. Great customer service as well. Frey went over every detail of the vehicle to make sure we knew how to use all the technology.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New qx80

Great experience. Bent over backwards for us. Great customer service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John and Monica, we're glad you had a good experience! Come back and visit us soon!

Great buying experience.

Ryan Bartholomew is a great sales consultant. More than that, he is a great guy. I thoroughly enjoyed the purchase experience at Bob Moore. Chris Higgins the Sales Manager was also a pleasure to work with. Sami Nelson the Finance Consultant was great as well. Rick the new car delivery guy was awesome too. I have yet to use the service department yet, but I'm sure when I do they will be great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Victor, we're glad to hear this! Come back and see us soon!

Great buying experience.

Great purchase experience. Ryan Bartholomew is a great man and a great sales advisor. Sami Nelson in finance is wonderful as is Rick my new car delivery guy. Chris Higgins, sales manager, was great to work with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback, Victor. We appreciate your business and are so pleased to be able to provide a great buying experience. Enjoy your new car!