Reviews
new car purchase
I spent a great deal of time researching and e-mailing dealerships and Scott Clark was top of the line for addressing all of your questions in a straightforward, no nonsense manner. DeMario Hutchings was the only sales rep that gave me quick, clear cut, fair answers to all of my questions. Buying a car can be very stressful, but it was a pleasant experience to deal with DeMario and Scot Clark. They are hands down the best Honda Dealership in this area and DeMario is pleasant and follows through in a timely manner on every issue that comes up during the process of purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
just great!
Salesman franklin rucker is superb!! I forget the name of the finance guy...but he was so pleasant. My experience with this dealership wad very smooth and excellently pleasant. Keep up the great work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good car buying experience
I bought a 2014 Civic for my wife at Scott Clark Honda and everyone there was knowledgable and professional. The salesman I worked with, William Villamil was very nice and friendly and was actually fun to buy a car from. I will devinitely go to him for my next Honda.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service & Repairs
I would like to note the service I received this week from Scott Clark Honda was top notch. On Tuesday January 6 2015 I took my 2008 Accord in to get a noise diagnosed. The service was initiated by Chris Ferguson on Tuesday (who was off Wednesday) and completed by Scott Hall on Wednesday. My problem was a front left wheel bearing that needed to be replaced. I was in the dealership too late Tuesday to get the repair done, but Scott Hall took really good care of me late Wednesday morning by getting the same technician assigned to do the work who tested the car Tuesday night. I didn't have to wait too long at all to have them do the wheel bearing replacement and get me on my way. Please give kudos to Scott Hall for getting this done. Thanks, John Bowers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Horrible Post sales service
I bought a new car.While purchasing the car the were behind me to provide the check.After selling the car, my titlem was not sent to bank for 5 months. When i tried reaching them , they do not respond. Really disappointing.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Abhinav, I'm greatly bothered by your experience here at Scott Clark Honda. I can assure you this is not how we treat our customers. Can you please call me at your earliest convenience? I would like to know more about what happened and apologize for this lapse in our customer service. Thank you, J.B. Beckley - General Manager (321) 446-8930.
David Rucker - Salesperson
I would like to personally thank the Car Salesman, David Rucker for helping me purchase the 2014 Honda Civic. David's attention, as well as patience to my many questions was invaluable. He was always pleasant, and when I thought my credit was not up to par, he made me feel unjudged, and gave me hope the deal could be handled. The Finance Manager, Scott was also very helpful, and kind. My experience with everyone I encountered at Scott Hond was awesome. I have already began giving David Rucker's name to people I know interested in obtaining a car. He is the best Salesperson, and Scott Honda should be proud to have him as part of their company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
scott clark honda (shane watson)
Shane Watson at scott clark was great. I found an accord online and when I got there there was another accord parked next to it but had a not for sale sticker on it. It had just come in the night before so no paperwork had been made. Shane assisted me with everything from a good test drive to explaining what a certified used honda is to the buying process. I spent a little more than I intended but purchased the 5 year interior and exterior protection plan and also a service plan. Jay the finance manager also was easy to work with. Have not had to go back for any repairs or anything related. I have only had the car about 3 weeks. Thanks again Scott Clark Honda and Shane Watson.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Came in recently for much needed services on my Pilot. Was greeted professionally and assured my vehicle would be done on time, which it was. They matched my competitor coupon which made quite a difference in my bill amount. Thank you, Chris Ferguson, and the Scott Clark service department for your customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Sales Person
I drove 2 hours to look at a used car, they immediately helped me. David Speyek was great, he took the time to facilitate the sale, although he knew little about the car, he wasn't pushy or acted like he did.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice experience
Simon Diaz was very nice to work with. Very enthusiastic and low pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase