Volvo Village of Danvers

I was in the market for a reliable used car. Since I did not particularly like dealing with car salespeople,, I was hesitant about where to go. I checked out cars.com, and a used Toyota Camry caught my eye. After checking out all info about this brand or automobile, and the year that it was made, I decided to go take a look. I must say, I was pleased with the car itself, and equally pleased with the staff of the Hyundai Village dealership in Danvers Ma. Was treated with respect, was not pressured and all questions were courteously answered. I made a purchase, and am going to pick up my car in a few days. I am one happy lady. Will recommend this dealership to friends.

Throughout the entire process, I was treated very well. They educated me about the Volvos that suited me best (XC60 and XC90) and helped me find one equipped with the features/style I wanted. Negotiating a price was straightforward and without pressure. It was clear that they wanted me to be comfortable with the vehicle and the price. I have had my XC90 for almost three weeks now and could not be happier. Rich was a great person to work with throughout. However, all Village personnel I met were extremely helpful and considerate. Volvo prides itself on safety and Village Volvo Danvers prides itself on customer service.

Throughout the entire process, I was treated very well. Richard educated me about the Volvos that suited me best (XC60 and XC90) and helped me find one equipped with the features/style I wanted. Negotiating a price was straightforward and without pressure. It was clear that Richard wanted me to be comfortable with the vehicle and the price. I have had my XC90 for almost three weeks now and could not be happier. I also had the opportunity to interact with Vadim and Misha, who were also extremely helpful and considerate. Volvo prides itself on safety and Village Volvo Danvers prides itself on customer service.

My experience at Hyundai/Volvo Village of Danvers, MA was absolutely amazing. When buying or looking at a car, every dealership should be like them. Steve was tremendous and filled my car's tank to full when he didn't have to and went through all the features my car has the night I picked it up. Unlike other dealerships I've been to, they treated me with respect and made the whole experience of buying a first car comfortable. I'd absolutely recommend this dealership for anyone who is looking to buy a vehicle.

Volvo Village has consisitently serviced my vehicle since I purchased it there in March of 2012. I alwasy feel that they provide the best price and alternatives. I was there last week after hitting a pothole, which resulted in a blown tire and bent rim, although I did nto know about the rim when I brought it in. They were able to have a rim specialist look at the rim to see if it could be fixed versus buying a new rim, and kept me informed along the way! it is a great team and excellent customer service across all levels of the team!

I leased a 2014 Volvo XC70 from Volvo Village in Danvers. I had intended to lease from 128 Volvo because the dealership is closer to my house, but I went with Volvo Village instead because their lease price was better, the gave me much more for my trade-in, and Vadim was fantastic - knowledgeable, professional and friendly. Management was also considerably more reasonable than 128 Volvo, where the manager took on an antagonistic style. My experience was really fantastic, I'd stick with this dealer without hesitation.

I would definitely recommend this dealership. I found Volvo Village on-line with great prices for a C70. When I e-mailed the dealership, JC called me right back to answer a few questions I had - like what is my trade-in worth? Were there any hidden costs? JC was upfront with the C70's price and was within a few hundred dollars on my trade-in when we made the deal (which he hadn't seen before). The most impressive part is that Volvo Village is so truthful from the beginning, that I made the 400 mile trip (one way) to see if the deal was really possible. When I arrived, the C70 was already to go, they looked at my trade-in, Khann confirmed all the numbers with JC and Jayme started right away with the final paperwork! The whole purchase process was very professional, fast and friendly! I originally thought I would have to stay over night because when I've purchased vehicles at other dealerships - they either take 4-6 hours to do the paperwork or tell me to come back the next day and everything would be ready! Again, JC, Jayme and Khann were so efficient that they had me on the road back home within 2 hours! Thanks you JC, Jayme and Khann for making my C70 purchase a very pleasant experience! M. Chura

First I would recommend them. You're dealing with a car dealership, but overall they try to be as transparent as possible. I was not unhappy; like your typical buyer, I wish I could have done a bit better pricewise, but emphasize that I would recommend. Def no pressure...... 128 did a lot of fast and slippery with their numbers so I would not even have considered them when making my final decision. I'm one of those people who expect perfection; if I recommend someone, you know they are good! :O)

Vadim worked really hard to get me the price I wanted to pay for the car that I wanted. He was generous with his time and options, and even had one of his colleagues come way out of his way to pick me up so that I could pick up my new purchase. Jayme did an amazing job getting all of my financing and paperwork done in an orderly and professional manner. Thanks, Mischa, for coming to get me! And thanks to the great guys in the parts department for getting me touch-up paint for a great price. You guys are a terrific team and I have no hesitation recommending people buy from you.

Initially I used this dealership for service after relocating to the area. That has lead to considering the dealer to acquire a new vehicle. The dealership continued to impress me with their professionalism and focus on what is right for the customer.