Reviews
The customer service was excellent. Everyone I dealt with...
The customer service was excellent. Everyone I dealt with was real friendly and explained everything accurately and honestly. I went to look at a used car that ended up not being what I wanted but got approved for a brand new car that I absolutely love. I was so happy with my experience at this dealership and I would highly recommend anyone looking for a good car to go to this dealer. The friendliness and accommodations of the staff made my time there very worth while.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They help the person do whatever it takes to get you into...
They help the person do whatever it takes to get you into the car you want best employees couldn’t be happier with them thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would like to have the opportunity of turning in a lease...
Would like to have the opportunity of turning in a lease for another vehicle to be a little less time consuming. I left as we could not agree on a financial amount only to get a call halfway home to Delafield to come back as they “found” a car. So five hours later I was in a new lease !
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Customer service was excellent and the saleman. I still...
Customer service was excellent and the saleman. I still couldn't believe I was approved for a car loan. So happy now ! Thank you a lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy New Year to Me!
Bought my 2020 Mitsubishi Eclipse crossover two weeks ago. Treated very well , Great deal and was respected through out the process. Thank you to Rigo , Brandon & Jason. Thank you and we will be back! Gary & Gloria
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership is very welcoming and is patient with any...
The dealership is very welcoming and is patient with any problems that come up and lend a helping hand a great place to get a car from
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicholas was amazing to work with, he answered all my...
Nicholas was amazing to work with, he answered all my questions and made my purchase very easy. I WOULD DEFINITELY BUY ANOTHER CAR FROM HIM IN THE FUTURE !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicholas was absolutely wonderful, he has been more than...
Nicholas was absolutely wonderful, he has been more than helpful through this whole car buying experience. I am not a very social person but dealing with Nick was indeed a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was not expecting to by a new car,the team made it happen
They were very friendly and helpful,I was going to buy a used car and could not, The Russ Darrow team made it happen for me to buy a new one,I am very thankful to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was amazing!!!
I came in to Russ Darrow with low expectations thinking I was going to buy a car from their wholesale lot. Rigo assured me that they could get me approved and get me into a reliable car and he did!!! I am so greatful that he took the time to help me and get me into a car I love!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car