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Russ Darrow Mitsubishi

(706 reviews)
Visit Russ Darrow Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 890-9116 (888) 890-9116
Used (262) 510-2858 (262) 510-2858
Service (262) 510-0485 (262) 510-0485

Reviews

(706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mitsubishi from DealerRater.

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The customer service was excellent. Everyone I dealt with...

The customer service was excellent. Everyone I dealt with was real friendly and explained everything accurately and honestly. I went to look at a used car that ended up not being what I wanted but got approved for a brand new car that I absolutely love. I was so happy with my experience at this dealership and I would highly recommend anyone looking for a good car to go to this dealer. The friendliness and accommodations of the staff made my time there very worth while.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They help the person do whatever it takes to get you into...

They help the person do whatever it takes to get you into the car you want best employees couldn’t be happier with them thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would like to have the opportunity of turning in a lease...

Would like to have the opportunity of turning in a lease for another vehicle to be a little less time consuming. I left as we could not agree on a financial amount only to get a call halfway home to Delafield to come back as they “found” a car. So five hours later I was in a new lease !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer service was excellent and the saleman. I still...

Customer service was excellent and the saleman. I still couldn't believe I was approved for a car loan. So happy now ! Thank you a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy New Year to Me!

Bought my 2020 Mitsubishi Eclipse crossover two weeks ago. Treated very well , Great deal and was respected through out the process. Thank you to Rigo , Brandon & Jason. Thank you and we will be back! Gary & Gloria

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership is very welcoming and is patient with any...

The dealership is very welcoming and is patient with any problems that come up and lend a helping hand a great place to get a car from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nicholas was amazing to work with, he answered all my...

Nicholas was amazing to work with, he answered all my questions and made my purchase very easy. I WOULD DEFINITELY BUY ANOTHER CAR FROM HIM IN THE FUTURE !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nicholas was absolutely wonderful, he has been more than...

Nicholas was absolutely wonderful, he has been more than helpful through this whole car buying experience. I am not a very social person but dealing with Nick was indeed a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was not expecting to by a new car,the team made it happen

They were very friendly and helpful,I was going to buy a used car and could not, The Russ Darrow team made it happen for me to buy a new one,I am very thankful to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was amazing!!!

I came in to Russ Darrow with low expectations thinking I was going to buy a car from their wholesale lot. Rigo assured me that they could get me approved and get me into a reliable car and he did!!! I am so greatful that he took the time to help me and get me into a car I love!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.