Reviews
Work well done in time promised. Only concern was they...
Work well done in time promised. Only concern was they now charge 3% if bill paid by credit card. Should have warned me in advance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this review! Our customers' opinions are very important to us, and we love hearing suggestions on how to better suit their needs. We appreciate your feedback and will use it to work to rectify this. Sorry you were not properly informed of the credit card fee. Our Darrow Difference Makers are still adjusting to our recent change, We are happy to hear it was a 5 star experience at Russ Darrow Mitsubishi. Thanks Again!!!
Very helpful and nice service they help me get into a...
Very helpful and nice service they help me get into a nicer newer car that I love thank you so much for the new car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!
They got me a nice vehicle that I like and they also gave...
They got me a nice vehicle that I like and they also gave me a good value for my trade in. I would recommend this company to someone who is in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Douglas for sharing your experience at Russ Darrow Mitsubishi. We are pleased to know that we were able to help you with your car purchase. Your recommendation means a lot to us. We look forward to seeing you again.
Casey is friendly, presents a good attitude and help me...
Casey is friendly, presents a good attitude and help me above and beyond with everything. Communication has been great. It’s like talking with a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this 5-star review, Veronica! We are so happy to hear you had a great experience with Casey and the rest of the Russ Darrow Mitsubishi staff. Our customers are part of our ever growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!
As always, RD Mitsubishi, Rigo and Brandon were both...
As always, RD Mitsubishi, Rigo and Brandon were both absolutely great and went above and beyond for me and my family! I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us this review, Capree and Tim ;) ! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon
Was easy to find, and easy to locate the vehicle I was...
Was easy to find, and easy to locate the vehicle I was looking for. All staff were very friendly and knowledgeable about car buying process and worked diligently to get me the best loan possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!
Very professional, and helpful. They really took care of...
Very professional, and helpful. They really took care of us after an unfortunate issue that arose of theft from our last vehicle. 2nd time customer and eventually will b 3rd.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Nick, We are pleased to know that we were able to assist you. Thank you for trusting in us. We look forward to continue to help you in the future.
Mitsubishi is a very good dealership. They get you in...
Mitsubishi is a very good dealership. They get you in and out quickly. The employees are very friendly. I would recommend Mitsubishi to anyone looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rob K. was awesome! He answered our detailed questions,...
Rob K. was awesome! He answered our detailed questions, took the time to listen to our concerns, and time to let us test drive a used and new Outlander. He carefully went over options (comparison's) to buy a used or new vehicle. Aaron was also very pleasant and courteous, we quickly went over/finalized our loan paperwork so we could take our new Outlander home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your gracious review Brian. At Russ Darrow Mitsubishi we always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for believing in us. We hope to see you again soon. Welcome to the Russ Darrow Mitsubishi family!!!
Service is helpful, thorough and friendly. Was able to...
Service is helpful, thorough and friendly. Was able to get appointment same day to fix my issue. They also have good covid precautions. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your gracious review. At Russ Darrow Mitsubishi we always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.