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Russ Darrow Mitsubishi

(744 reviews)
Visit Russ Darrow Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 890-9116 (888) 890-9116
Used (262) 510-2858 (262) 510-2858
Service (262) 510-0485 (262) 510-0485

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mitsubishi from DealerRater.

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Very professional

We where in and out with a trade in and buying a new vehicle in a timely fashion. Very friendly and helpful. Made the car buying experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Right amount times for service

Good information for car maintenance. Right amount of times to get service done. Clean waiting room and rest room The service team is friendly to talk with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New cat

It was a perfect expierence I would recommend to any friend or family and I can't wait to come back to get my new one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great

I came in to look for something safe and dependable and that's exactly what I received and for an amazing deal. The salesman Daniel Hanson was friendly and very professional as well as the rest of the team at Russ Darrow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

When I first stepped into Russ Darrow I was very furious, I sat down with Antjuan and he helped take all my frustration away. He calmed me down, I filled out my paperwork, and we began looking for cars. Antjuan and Sean were very patient, very friendly, and amusing. I had an amazing time working with the both of them and I’d recommend them to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service ever!!

We walked in expecting to get a wholesale car but got approved for a 2012 car with payments we can afford!!! Everyone was very helpful would recommend this place to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Car Buying Experience Ever!!

One of the best experiences I have ever had buying a car. Brandon made buying my car as painless as possible. He was very attentive to what I was looking for and helped me every step of the process. If you're looking for a quality vehicle go see Brandon, you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My first brand new car!

I stopped in to Russ Darrow Mitsubishi and drove off in my brand new Outlander Sport! The sales rep and all the staff made sure that everything went smoothly. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Brand New 2018 Mitsubishi Outlander Sport

Hi my name is Josie and I had the best time ever buying my Brand New Mitsubishi Outlander. The customer services were above and beyond my expectations. They treated me and my Co-signer like royalty. I would most definitely recommend Russ Darrow in Waukesha off Highway 164 to any and everyone. Their team is the best that I have come across. In hospitality, Great Customer Service and a Friendly Attitude. They kick but. I would give them 5 Stars in ratings. And an A+ in the care they took in making sure I got the car I really wanted and with the care they took in how they treated and handled me. All Stars for their team. Thank you Antjuan Taylor and Brandon Sagan. Sincerely one happy and satisfied customer. Josie Carpenter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place

It’s a wonderful place and recommend it to anyone!! I would go there again!!! They were very pleasant to work with!! They were able to get me into a new car and out of the one I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.