Reviews
great friendly atmosphere
very good customer service and friendly in a professional way. Was considerate for my needs and found what I needed even without a down payment. I would recommend them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience!
I got a great price and great service. It's as simple as that. I will be going back to this dealership for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Efficient and easy
Great staff. No hassle. Easy in and out but I did my research first and they had the best deal on the type of car I was looking for. Smaller staff for a more personalized service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FABULOUS
Best experience ever. I am so grateful to everyone that helped me get a safe and reliable vehicle. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lincoln MKX
I am very impressed and satisfied by the level of service at this dealership. We just purchased our 5th car from various Russ Darrow stores and yet again they did not disappoint. Daniel was very accommodating with delivering my new (used) purchase to my office so I wouldn't have to make special arrangements to take delivery. My follow up concerns were addressed and Brandon went over the top to make sure everything was to my liking and approval. I am so happy with my Lincoln MKX and am very pleased with my purchase. Nicely done gentlemen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car
Such a great experience! I am Completely satisfied. The customer service combined with the price of the vehicle made my first car buying experience great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Mirage!
The crew was super helpful getting us into a brand new Mirage. @AntjuanTaylor @SeanSutton @BrandonSagen Can't wait to show off our new wheels to the fam!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knew there vehicles
I am not very knowledgeable about cars and they were very helpful in guiding me in the rite car for my family and I ...i am highly satisfed with my decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service dept
Service department very courteous and explained costs up front. Was able to get two cars worked on. Also recalls were done. Will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Miguel Torres our sales person was very helpful and got us approved for a new car. The process did not take as long as I would have expected. The whole team was very helpful and we appreciate them for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car