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Russ Darrow Mitsubishi

(744 reviews)
Visit Russ Darrow Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 890-9116 (888) 890-9116
Used (262) 510-2858 (262) 510-2858
Service (262) 510-0485 (262) 510-0485

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mitsubishi from DealerRater.

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Good experience!

I was satisfied with the buy and I also appreciated that they wash and clean the car before it was finally mine. Good customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service; very responsive staff

Service was prompt and exactly what I asked for. Staff were very good about keeping me informed as to the status of my maintenance and expected end time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2018 mitsubishi mirage g4

I had a great experience. Daniel was very helpful, efficient and knowledgeable. My shopping experience was very smooth and easy. I highly recommend. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Came in with a trade in and rough idea of what I wanted and was willing to spend. Was greeted immediately by Rigo and he listened to my requests. He asked great questions and worked within my budget to get me a great new car! These guys here are understanding and patient, and a pleasure to work with. I got an amazing trade in value for my used car, and the financing I got was much better than I expected. Sean helped me fill out financing paperwork and made sure I completely understood everything I was signing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A great experience

If you are looking for a “no pressure” environment, this is the place! I knew what I wanted and they did their best to work with me! I would definitely recommend. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

The guys were really nice and they answered all of our questions and concerns. I really would recomend this dealership. Thank you for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service appointment

Just outstanding service! Mike in service department was friendly and polite. Mike knew what he was talking about and is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

Daniel was the best help, he got me the car that was right for me. A good environment here. I would recommend this dealership to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Safety recall

My wife called to schedule a safety recall and asked if there were any others. She was told no it would take 30-60 minutes. After checking my car in they said there was 5 total recalls to do that would take 4-5 hours. 8 1/2 hours later they call to tell me it's ready. I went to pick it up and they told me they didn't do all 5 because they had to order a part and I would have to come back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tolal professionals

They understood my situation and did everything possible to ensure a positive outcome. I have a unique driving situation, and they were familiar with the best approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.