Reviews
Very good experience
Work was done as promised in the timeline that was given. Very happy with work completed. Staffer friendly and very informative. Very happy with overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and efficient service
The dealership is very fast with paperwork, understands the intricacies of the market as well. I felt very welcomed and in no way pressured. I didn’t feel like just another sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional service
The team at Russ Darrow Waukesha is first rate and is committed to they're customers.It is rare these days to experience such dedication. Something Wilde lacks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience
Best place to go when looking for a car. Miguel was awesome. Listened to what I had to say from budget, to used car concerns, etc. he actually listened and was very honest and truthful about vehicles. Went there looking for a used car for my daughter but actually walked out with a brand new 2018 Mitsubishi Mirage because they actually listen and did everything to keep my payment low.. just overall amazing experience and I am so happy I decided to stop there, thank you Miguel, Pat and Rob..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil changing and window wipers
Appointment is on time and get ready for service. Good service for any need to fix. The price is reasonable. The employees of service department is friendtly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
The whole car buying experience I had was excellent. I felt very comfortable with the whole process. I walked away feeling like I got a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
I generally dread the experience of buying a used car. Dealing with Daniel made this a painless and actually enjoyable experience. He was very professional and genuinely friendly. There was no ridiculous, condescending sales talk. If you're in the market, I would highly recommend Daniel
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good used car purchase experience
I received information about a new used car arriving at the dealership for sale on Sunday. By Monday morning I had received a reply back that the vehicle was still available. I quickly headed over for a scheduled test drive and the car was very clean and in good condition. They allowed me to put in an offer with the condition that my mechanic could look at the vehicle for unseen issues. Of course none were found, everything was disclosed properly on the buyers sheet. If I needed another used vehicle and they had what I was looking for, I would go back and get another.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Interesting for the first time.
I was happy they were up front about my options instead of shoving me into a car. Everyone was really friendly and took a moment to be human instead of robotic salesman. I've experienced those guys and boy let me tell ya...
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Nice guys
Everyone was really helpful with the process once we got going. They explained everything clearly and were understanding of what we could afford to finance.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car