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Russ Darrow Mitsubishi

(744 reviews)
Visit Russ Darrow Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 890-9116 (888) 890-9116
Used (262) 510-2858 (262) 510-2858
Service (262) 510-0485 (262) 510-0485

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mitsubishi from DealerRater.

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Very good experience

Work was done as promised in the timeline that was given. Very happy with work completed. Staffer friendly and very informative. Very happy with overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and efficient service

The dealership is very fast with paperwork, understands the intricacies of the market as well. I felt very welcomed and in no way pressured. I didn’t feel like just another sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional service

The team at Russ Darrow Waukesha is first rate and is committed to they're customers.It is rare these days to experience such dedication. Something Wilde lacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

Best place to go when looking for a car. Miguel was awesome. Listened to what I had to say from budget, to used car concerns, etc. he actually listened and was very honest and truthful about vehicles. Went there looking for a used car for my daughter but actually walked out with a brand new 2018 Mitsubishi Mirage because they actually listen and did everything to keep my payment low.. just overall amazing experience and I am so happy I decided to stop there, thank you Miguel, Pat and Rob..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil changing and window wipers

Appointment is on time and get ready for service. Good service for any need to fix. The price is reasonable. The employees of service department is friendtly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience.

The whole car buying experience I had was excellent. I felt very comfortable with the whole process. I walked away feeling like I got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Experience

I generally dread the experience of buying a used car. Dealing with Daniel made this a painless and actually enjoyable experience. He was very professional and genuinely friendly. There was no ridiculous, condescending sales talk. If you're in the market, I would highly recommend Daniel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good used car purchase experience

I received information about a new used car arriving at the dealership for sale on Sunday. By Monday morning I had received a reply back that the vehicle was still available. I quickly headed over for a scheduled test drive and the car was very clean and in good condition. They allowed me to put in an offer with the condition that my mechanic could look at the vehicle for unseen issues. Of course none were found, everything was disclosed properly on the buyers sheet. If I needed another used vehicle and they had what I was looking for, I would go back and get another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Interesting for the first time.

I was happy they were up front about my options instead of shoving me into a car. Everyone was really friendly and took a moment to be human instead of robotic salesman. I've experienced those guys and boy let me tell ya...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice guys

Everyone was really helpful with the process once we got going. They explained everything clearly and were understanding of what we could afford to finance.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.