Reviews
Write a reviewBest Car Buying Experience EVER!!!!
Never have I visited a dealership and actually walked....correction... drove off of the lot within an hour or 2. Nick and Dimitri are literally the best at what they do. They made the process very easy and now, I can not imagine buying a car from anyone else but them. Not only were they awesome, but the car actually turned out to be what they advertised. Too many times you get to a lot to find the car is gone or the ad was misleading just to get you there. I am very happy with my vehicle and the process and I owe it all to that duo. Nick and Dimitri, it was a true pleasure. i will be recommending you guys to all of my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
I am a second time car buyer from l f autos in Baltimore city and my experience with these guys is amazing. They are two of the most nicest people ever. They help you out anyway possible and never try to talk you into anything. I would recommend lf autos to everyone looking for a good and reliable vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love them guys
I purchased a 2013 Lexus ES350. From the first day I stepped on the lot to the day I drove off the lot I was treated like a queen. I have purchased many of cars and this is the very FIRST time I wasn't stressed about buying a car. The whole buying process was quick and easy. They made sure I was given the best deal possible. On the day I brought my car to say their appreciation I was given a bottle of wine and a $10 restaurant voucher. As long as they're in business I will never buy another car from anyone else but them. I recommend if anyone looking for a car check them out they have a great selection of cars and the best customer service by far. Love you guys at L&F keep up the excellent work. XOXO
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased 2010 Lexus RX 350
This is an update from my review on 3/7/2016. The dealer gave me a 90 day bumper to bumper warranty. Which was good because I had it inspected and it needed front struts badly. The warranty will cover this. However, they also said I had surface rust on the undercarriage. I am getting that sandblasted and painted and will keep an eye on it. I contacted LF Auto to see if they would help with the cost of the rust and Dimitri said "I don't feel that is our responsibility." It will cost $300 to fix. It wasn't the cost but the principle for the reason me contacting them to help with the cost. Just beware. This may have been an isolated incident.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fantastic Experience!
I had been in the market for a new (to me) car for a while. I saw the car online, came by and looked. It was one of the cleanest and nicest models I had seen for that year, a 2008 Mercedes E350 4matic. I test drove the car and told them I would pick it up 2 days later. It needed 1 small repair and it was done the day I took delivery. Dimitri and Nick were great. No pressure, extremely low key. It was the easiest purchase I've ever had. All their cars are nice and very clean. I will recommend them to all my friends.I'm VERY happy with my car. Thank you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
Great experience with purchasing a car. I did a lot of research on line and found the car I wanted at this deadler. The positive reviews online swayed me to shop with them. I was not disappointed. I felt the price was very honest. I traveled 3 hours to get my car. I passed many dealers along the way that didn't get very good reviews. I am glad I made the trip and would by from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An Enjoyable Car-Buying Experience
The first time I bought a car from LF Autos was because they happened to have the exact car that I was looking for on their lot, and the price was just about what I expected. During that transaction I got to know both Nick and Dmitri and sized them up as being honest, knowledgeable, and friendly. I never felt even the slightest bit of pressure or salesman?s pitch from either of these gentlemen. I was so impressed that I bought a second car (for my daughter) on the same visit. I recently decided to upgrade, and I knew it would be a waste of my time to look anywhere else other than LF. They offered me fair trade-in and put me into a newer model car all within a couple of hours. If you are looking for a high-end, previously owned automobile in the Baltimore area, I would recommend visiting LF.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Great Experience!
I had a great experience. They were very attentive and knowledgeable about the vehicle. Nick and Demetri were attentive and helpful as I spent several days contacting them over the course of a week. They got me a much better interest rate than I could have imagined and in a great luxury car that I thought would be out of my price range. Everything was super easy and seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabulous Experience!
Very trustworthy, non-pressured salesmen with a fantastic, unbiased mechanic who evaluates every auto before placed on the lot for sale. I was not sure if I wanted to pursue purchasing another Mercedes or buy an Audi for the first time. After discussing the options with Nick and Dimitri, I chose the Q5. It was a seamless process with the sale, including Dimitri coming to my home to bring me back to the lot to pick up my SUV. They could not have been more accomodating! They both have very nice personalities that do not make you feel pressured, as well as very knowledgable about the vehicles that they are selling. It is also very comforting to know that you can contact them with concerns after the purchase, and they encourage you to bring the car back for evaluation. I have never been happier with an automobile purchase, and would highly recommend them. I already have, and I will definately buy from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME CAR BUYING EXPERIENCE
I recently purchased a vehicle from LFF autos and the process from start to finish was Excellent. Nick was awesome to work with and was very professional. The finance process was quick and easy and I was very happy with my rate and my entire purchase experience. I?ve had my car for two months and I LOVE IT. I highly recommend LF autos to anyone looking for a quality vehicle along with top notch customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase