Reviews
Write a reviewGreat cars, great people
I looked at a Honda Crosstour at LF Autos. Then looked at some others including a certified used car from a Honda dealer. I came back to LF because theirs was the nicest one. Dimitri and Nick were very helpful and made the car buying experience easy. All the cars I saw on the lot were in very good condition. I would highly recommend to a friend.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Satisfied Customers
My husband and I went to LF autos to test drive a used Mini Cooper for our son. The two sales representatives present were extremely polite, knowledgeable about the car and its history, and put no kind of "hard sell" on us whatsoever. They answered our questions in an honest and forthright manner and provided a car fax unasked for. When we decided to buy the vehicle, they processed the paperwork quickly and efficiently and had us on our way in an amazingly short amount of time. As we were driving out of the parking lot, they chased us down and presented us with a nice bottle of wine as a "thank you." We are extremely satisfied with the polite, helpful and friendly service and would definitely shop there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Buying Experience
Nick & Demetrius make car buying a RICH EXPERIENCE! Who was it that said that big things come in small packages? LF Autos may not be as big as other car dealers and car dealerships, but in a head-to-head, there is no match! My purchase was smooth, professional, and with integrity. There was no pressure, no haggle, and no fuss. You left there feeling like you could own and operate a luxury car! My purchase was clean and the customer service was classy. Thank you LF Autos!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Couldn't ask for a better experience
I came in after Christmas regarding a Lexus ES 350 these guys had posted online. Dimitri was the best....friendly, very knowledgeable and attentive. He showed me around, answered all my questions and showed me all the car?s records and history. The car was in great condition and was immaculate. Nick worked with me to set up financing and was a pleasure to work with. He asked me all the right questions and spent a good deal of his time finding the best deal he could. These guys made me a happy man that day because I drove away in my beautiful Lexus without any hassle. I would recommend them to anyone and everyone for a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Buying Experience!
Nick & Demetrius make car buying a RICH EXPERIENCE! Who was that said that big things come in small packages? LF Autos may not be as big as other car dealers and car dealerships, but in a head-to-head, there is no match! I purchase was smooth, professional, and with integrity. There was no pressure, no haggle, and no fuss. You left there feeling like you could own and operate a luxury car! My purchase was clean and the customer service was classy. Thank you LF Autos!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best choice for a used car
Everything about my experience at l&f autos was wonderful. Great service, knowledgeable people and good selection. These guys went above and beyond explaining things to me and answering all the questions. At the same time, they asked me all the right questions to get me the car I wanted and the financing I needed. Thanks to them, I love my new car. I'd recommend l&f to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever
I normally don't write reviews but in this case I had to. The people at LF Auto were so nice and so helpful. They made sure I understood everything about the car and the financing. They went above and beyond in helping me get the best interest rate. The options of cars was really nice too. They went as far as telling me they could get me any car I wanted even if it isn't on their lot. Just fantastic. If you are going to get a car and you are in the Baltimore area then you need to give them a call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership in town
The guys at LF Autos make you feel like family. They are knowledgable, courteous and professional. They have a great selection of quality cars at great prices! When I'm ready to get another car, this is the only place I will go to. Before I was even certain I would purchase a car there, they knew they were the best deal in town and had my car clean with a brilliant tire shine. I highly recommend LF Autos if your looking for great customer service and affordable prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LF Auto.com
great car buying experience. I found a wonderful car at a great price. The customer service was outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Loving my Audi
This dealership everything you could ask for and more. They have a great selection of quality cars, all very well priced (I did significant research and shopping around before coming here). Customer service was outstanding. The guys there are very helpful, polite and patient. Their financing options worked out well for me, since I didn't have to go somewhere else to make arrangements, and the rates they offered were very reasonable and fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase