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Levittown Ford

(1,307 reviews)
Visit Levittown Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Levittown Ford from DealerRater.

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Matt Monahan is a pleasure to deal with, very easy to

Matt Monahan is a pleasure to deal with, very easy to negotiate a purchase price. The service center is also great to deal with, I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good Morning! Thank you for taking the time out of your busy schedule to share your 5-star experience with us. We greatly appreciate your business. It's nice to know that our team was able to exceed the expectations of your car buying experience.  Enjoy your new vehicle!!

Bought a sunroof motor for my vehicle, installed it, it

Bought a sunroof motor for my vehicle, installed it, it did not work, contacted them about refund, agent said since i installed it, no.refunds All I did is take.it out of box and installed. VERY POOR CUSTOMER SERVICE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. I truly understand your frustration and appreciate you taking the time to share your concerns. I’d like to clarify that, in accordance with Ford Motor Company’s policy, we are unable to accept returns on any electrical components or parts that have been installed. This policy is in place for quality control and safety reasons, as once a part has been used or installed, it cannot be resold or guaranteed to function as new. We understand that this may be disappointing, especially if the part did not resolve the issue or if expectations were not met. However, this standard return policy helps protect both our customers and the integrity of the vehicle's systems. Please note that it was stated in your initial email that you discovered a wiring issue that was resolved and upon installing the original motor it began to work again. Had the item you ordered not been installed, as long as you had the original packing as received we would have been able to intiate a return for you and upon receiving after inspection issued a refund for the item. Please note this policy is also stated on our website under Returns & Refunds / Item Conditions: Products being returned must be unused, uninstalled and in their original condition. This means that the products should not have been modified, altered or damaged as a result of attempted installation or usage. Products being returned should also come with all accessories and original packaging. Best Regards, Dave Online Parts Assistant Manager

I wish I would’ve read some of these reviews before I

I wish I would’ve read some of these reviews before I actually went in there. Beware when you walk in this place. Sat down with the salesman over two days made a deal. And of course, the trouble happens when I get to the finance guy. They gave me a pick up day and time to pick up the vehicle I signed for The day before the finance guy calls me and says you have to put more money down this is what they call a typical yo-yo scam not only that he said the deal is only good for people with 800+ credit score and he said that I told the salesman my credit score was above 800 which is completely not true he also said I lied about the payoff number for my trade-in but I actually gave them the payoff document from the bank in my opinion, stay away from this place at all costs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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From the time I first contacted Levittown Ford over the

From the time I first contacted Levittown Ford over the Internet I was very satisfied with their response. I made an appointment to test drive a Maverick and walked out owning one. My salesman Jay Naureus was terrific. He immediately came off as honest,trustworthy and a professional car salesman. It definitely was not a high pressure sale. He listened to what I wanted and needed to make a deal. After shaking hands he had me meet with Rob Fowler in finance. Once again, very knowledgeable and professional. I was getting my own financing so we worked out the best extended warranty for me based on my needs and the amount of mileage I drive in a year. I highly recommend Levittown Ford!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your vehicle from and we are so grateful to have been chosen! It's great to hear you enjoyed working with our team. If you're ever in need of more help, please let us know! Enjoy your new Maverick!

helpful sales staff willing to work with you to make a

helpful sales staff willing to work with you to make a deal and does what they agree to do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Morning! Thank you for taking the time out of your busy schedule to share your 5-star experience with us. We greatly appreciate your business. Enjoy your new vehicle!

We purchased a 2024 Ford Mach E from Levittown Ford on

We purchased a 2024 Ford Mach E from Levittown Ford on 6/9/25. We were encouraged to pay $500 for the level 2 charger and were told it would be sent in the mail within a week. After many phone calls, we still hadn't received it. At one point, we were told that it would be supplied by the installer, which was clearly not true. (The installer laughed at this when we told them.) We finally contacted Ford directly; they contacted the dealership, and the charger arrived promptly on 7/10. This was a big purchase for us, but it seems this dealership is more interested in making the deal than maintaining a happy customer relationship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was a no nonsense sales experience.

Was a no nonsense sales experience. No unexpected fees or xxxxxxxx. Highly recommend. One thing that can be worked on was closing took too long, but otherwise honest and fair transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star rating! We truly appreciate your support. Don’t hesitate to reach out when you need us again. Have a wonderful day!

Matthew helped get me into an Explorer ST, and I love

Matthew helped get me into an Explorer ST, and I love everything about it. The whole process was simple and Matt had answers to all my questions. I gave him what i was looking for and he delivered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Enjoy your new Explorer!

Everyone at this dealership was welcoming, kind and

Everyone at this dealership was welcoming, kind and respectful - not pushy. Highly recommend. Matthew Monahan is the best, definitely ask for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Morning. We're so happy to hear you had an excellent experience purchasing your vehicle at Levittown Ford. Enjoy your new ride! Have a great day!

Matt helped me get into a Bronco Sport and went above and

Matt helped me get into a Bronco Sport and went above and beyond to make it work! He is Super helpful, nice and knowledgeable ! I dealt with Waeil for all things financial and he was awesome to work with as well! Great dealership and buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your 5-star review rating your buying experience at Levittown Ford. Our team is happy to know how helpful they were. Enjoy your new Bronco Sport & have a great day!