Reviews
Was a no nonsense sales experience.
Was a no nonsense sales experience. No unexpected fees or xxxxxxxx. Highly recommend. One thing that can be worked on was closing took too long, but otherwise honest and fair transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star rating! We truly appreciate your support. Don’t hesitate to reach out when you need us again. Have a wonderful day!
Matthew helped get me into an Explorer ST, and I love
Matthew helped get me into an Explorer ST, and I love everything about it. The whole process was simple and Matt had answers to all my questions. I gave him what i was looking for and he delivered!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Enjoy your new Explorer!
Everyone at this dealership was welcoming, kind and
Everyone at this dealership was welcoming, kind and respectful - not pushy. Highly recommend. Matthew Monahan is the best, definitely ask for him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Morning. We're so happy to hear you had an excellent experience purchasing your vehicle at Levittown Ford. Enjoy your new ride! Have a great day!
Matt helped me get into a Bronco Sport and went above and
Matt helped me get into a Bronco Sport and went above and beyond to make it work! He is Super helpful, nice and knowledgeable ! I dealt with Waeil for all things financial and he was awesome to work with as well! Great dealership and buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your 5-star review rating your buying experience at Levittown Ford. Our team is happy to know how helpful they were. Enjoy your new Bronco Sport & have a great day!
Bought a used Ford Raptor there and very happy with the
Bought a used Ford Raptor there and very happy with the dealership. They were very helpful and would recommend them to purchase a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Morning, We greatly appreciate your 5-star review rating your experience at Levittown Ford. We hope your enjoy your new Raptor. Have a great day!
I am writing to express my extreme dissatisfaction and
I am writing to express my extreme dissatisfaction and disappointment with the deceptive practices I encountered while leasing a Ford Bronco at your dealership. I specifically requested a Ford Bronco Outlander but was given a Bronco Outer Banks instead after signing the lease. There is a clear difference in size between the Outlander and the Outer Banks that I was given. It was dark when I picked up the vehicle, because of which, the size of the vehicle was not immediately apparent. When I returned the next day to express my dissatisfaction, I was told to provide additional funds, without specifying the additional amount necessary to obtain my desired vehicle. Additionally, throughout the process, the salesperson assured me that maintenance and coverage would be provided for the entire lease term. However, after signing the lease, the manager contradicted this assurance, stating that the maintenance and coverage would only last for one year. This bait-and-switch tactic is unacceptable, leaving me feeling misled and exploited. Such actions reflect poorly on the integrity and professionalism of your dealership. When a person walks into a dealership, there is an expectation that they will be treated fairly and respectfully. The sales force employed at your dealership lack integrity and honesty in their practices, as I am now stuck in a 3-year lease in an undesired vehicle, which I am certain, is a vehicle that you simply wanted removed from your lot. Further, I specifically requested a 2-year lease term but was told that it could not be obtained. I am certain that I am not the only complainant as the deceptive practice was presented so seamlessly. I am hereby sending a copy of this letter to the Attorney General of the State of New York and the Mayor of Hempstead.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good Morning, Mr. Roy. Upon delivery of your vehicle, you were very happy with your purchase and salesperson. Each model and trim level have different levels of pricing. We make it a priority to accommodate our customers with a payment they can afford. The length of lease terms are set by the manufacturer, not the dealership. We hope in time, you will be pleased with your new vehicle.
Turned in my 2022 Explorer for a new 2025.
Turned in my 2022 Explorer for a new 2025. Luis and the Levittown team make it one of the easiest transactions. Luis got me a great price and the vehicle I wanted. They took care of everything. Delivered the car on time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about your recent experience. Our Team strives to make sure our customers are comfortable through the sales process. Enjoy your new Explorer!
They were great from the start until the end the guys
They were great from the start until the end the guys were great. Thanks you Matt and Eric for taking care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Morning Anthony. Our staff is committed to providing each of our clients with the best automotive experience! Enjoy your new vehicle & have a great weekend!
Working with Zaid on a remote purchase was an exceptional
Working with Zaid on a remote purchase was an exceptional experience. He's communicative, honest, and attentive to the smallest details and requests. Attributes that are appreciated in-person, but essential when working from afar. I can't recommend Zaid enough; I hope Levittown Ford acknowledges his contributions. Thank you Zaid!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Michael, we're happy to hear you had a great experience with Zaid & Rob If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!
I thoroughly enjoyed working with Brad.
I thoroughly enjoyed working with Brad. He was helpful and knowledgeable with a very kind manner. I highly recommend contacting Brad to assist with your next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Morning Erin! Thank you for taking the time out of your busy schedule to share your 5-star experience with us. We greatly appreciate your business. It's nice to know that our team was able to exceed the expectations of your car buying experience.