Reviews
Very unprofessional
Still have not gotten back deposit on car. Deal feel through. Been waiting 3 weeks. Sales manager keeps coming up with lies and excuses. Disputed charge with credit card company. Lost a 25 year ford customer. Going some where else. Thanks Levittown ford.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Purchase of a new Fussion (2017)
Great experience. My new car was delivered in a very timely manner. All functions were explained in complete detail. Would definitely buy from this auto group again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My state inspection
Great and professional service. Contacted me in timely manner and made me aware of cost, which was nothing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience with Levittown Ford
My experience was so comfortable and was without pressure it made buying a new SUV a fun experience. James was so knowledgeable and personable he exceeded my expectations and I highly recommend you seek his advice and expertise towards your future purchase of a Ford vehicle. Fernando help close the deal with the finance end making it a breeze to pick up my vehicle the same day in just a couple hours!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Client service
Sean was awesome. He was very attentive and addressed all of our concerns. He got back to us in a timely manner and was pleasant to deal with. I had to bring my other Ford vehicle for service and i specifically requested him as my advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Most Accommodating.
Out for our usual daily work routine and our truck would not start, power to everything but starter would not engage. Called ahead and spoke to Sean to let him know to expect our truck being toed into his service facility. Sean called me back once the truck arrived and advised that there were other vehicles already schedule ahead of mine but will do what he can to expedite the diagnosis and get back to me. Heard from Sean in just a few hours with the bad news, the starter was fried and would need to be replaced. He then informed me of the good news, they have a new starter in stock which would be covered by the Ford warranty and the truck would be ready before days end. Later in the day as promised picked up the truck and back to business as usual this morning and we could not be happier with Sean and his staff for minimizing out downtime on the road without our truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Dealership
I had a fantastic experience with Levittown Ford. My Salesman was James and we also worked with Sales Manager Jason, and Adam Diaz from finance. These guys were all fantastic. James was so friendly and a great salesman, not pushy at all and really wanted to work out a price for me and my wife. He ended up getting us to the price we wanted and got us a higher package with more options. Sales Manger Jason sat down with my wife and I and worked with us for a while to make sure we were 100% satisfied with our purchase. I would definitely recommend Levittown Ford and if you want a great sales experience ask for James! My wife and I will definitely be back when our lease is up on our 2nd car next year!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Escape
It was time to bring my Escape in for service and I always bring it to Levittown Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Dan! Please let us know if there is ever anything else we can do for you! Safe travels!
Repair Service
My car was brought in for repair, it was a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to read such wonderful comments about your recent experience with us, Phyllis! Safe travels!
A great experience
I went in to have my car serviced and typically as a female you expect to be spoken to like your ignorant. Sean was very helpful and explained everything to me with ease. He didn't make me feel stupid or like I he was giving me the run around. He made suggestions and didn't try to sell me something I didn't need. I would definitely recommend friends to Sean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair