Orr INFINITI

We had a great experience at Orr Infiniti with Britney and Cedric. They made it very easy!

Thank you for giving me the opportunity to express my appreciation to the staff, Brittany Walker was wonderful!!! We compared vehicles (BMW, Lexus,& Mercedes). QX80 was the top value and we love it.

I went in to purchase a new battery. I feel like I was racially profiled. The people at the service center did not want to help. When they did help, they acted as if this was not my car. They wanted receipts for the battery. They wanted to know where I had purchased the car from. The battery is stamped with 2020 as the date but yet you say the 84 month warranty doesn't apply to this battery. All kinds of foolishness. Im disappointed and disturbed as to how I was treated this morning.

Britney was very nice, friendly, accommodating and approachable. Helpful in getting set up for inside trim fixed.

Great service and sales dept wish there were more like them hands down. Thank you so much

The whole process went great. The staff were very knowledgeable and friendly. I love this new QX60.

I want to commend this team! Brittany was absolutely a breath of fresh air! My husband usually handles all of the vehicle purchases and I am proud to say that because of Brittany’s amazing attitude I was capable of handling the purchase on my own! This is my second QX80 and I plan on continuing to be a part of the Infiniti family!!! I pray Brittany has a long and successful career with Infiniti so that I can continue to feel so confident in my ability to purchase! If I was able to give 10 plus 10 to “Infiniti” (☺️) and beyond … I would!! All dealerships should be so lucky to have a team this well established! The extra little gifts were so appreciated - it felt like a truly special day!! The travel cup, hat and cupcakes were simply adorable! Mike in financing was on top of everything and got me in and out in such a timely manner, definitely not the typical pain-staking experience! And, let me not forget Tim - he is quite the professional!! He absolutely is the definition of true management!!! Again, BEST TEAM EVER!!!

Excellent service, very clean, complimentary coffee, water and snacks! Very good waiting environment and bathroom facilities!

Great place to do business with. Dealership has very good sales people who show great customer satisfaction.

I would suggest that more loner cars be on hand for customers who can’t wait on their vehicles to be serviced