Orr INFINITI

Amanda is an excellent trustworthy & professional advisor. I would recommend anyone I know to allow her to help with their vehicle’s needs. Thank you

I have been doing business with Orr Infiniti for many years. They are great, honest, friendly people that you can trust to treat you right. I highly recommend them for your next car, and years of great service. Rev. Stephen Robinson

Very friendly and helpful staff. Answered all questions and gave a full detailed description of service done. Everything promised was delivered in a very timely manner.

We own a white 2011 QX56 with paint peeling off. After research we were told by Infiniti consumer affairs we could take it to the closest Infiniti dealer(even if it wasn't where we purchased it) to get pics taken and claim submitted for approval. We drove an hour and a half to get this done. We were told by them they would submit all the info and contact us in less than a week with notification of approval of repainting. We weren't contacted in a week so I called back only to hear that i needed to call back in a month. This happened again after another 2 months I finally called Infiniti Consumer affairs to find out the info was never submitted and I would need to take it to another dealership to get this done again. I have called multiple times to speak with service manager Chris only to get his voicemail and him never call me back. The service you would expect for a luxury car from a luxury dealership has completely missed the mark.

We are active duty and just got stationed in La and took our 2104 QX-60 Hybrid to dealership for oil change and explained it required 0W/20 according to manual and they balked at first and did some research and said I was correct. 5 months later l, while deployed, my Wife took it back for another oil change and they put in regular 5W/30 and told her it didn't matter! I came back and could tell the difference and explained to their service department the vehicle requires 0W/20 and he still kept saying no even after I explained everything to him. Then he didn't want to check his service records or look it up online. I'll be driving my vehicle to Dallas for service from this point forward.

Outstanding customer service. Mr.Washington was very professional and upfront with me, he explained the entire process to me.. Thank you Mr. Washington is very knowledgeable on the cars and the business aspect!!! He is amazing!!!

Its never been a time that Gary Washington wasn't available to answer all my questions. He was patient with me and listen to what I needed vs what I wanted and got me the perfect vehicle. Service is always great when I have routine visits!!!!

This was the best car buying experience I've ever had!!!!! I would recommend them to anyone. If anyone is looking for a friendly, patient and knowledgeable environment; this is the place to be.

Very professional, very knowledgeable of the product, and the customer service was great! I reached out online, received a call back in a short time.

I wil referr family and friends to Gary Washington. He is very passionate about his service. They have very good customer service. I love the new style of cars.