INFINITI of Clarendon Hills

For Lisa, Busy day, sorry I missed your call. I found a car. Made since to buy something vs lease, so I bought a BMW yesterday. I really enjoyed talking with you and appreciate all your help. You were the breath of fresh air In my journey. With the current market, we had to make adjustments to our mindset regarding $$ the price, lol. The price for an Infiniti was comparable to the BMW and it made more since to go that route. Your spirit is awesome and you had no idea how frustrated we were and you were amazing, thank you. We looked at so many cars and walked away from a good deal at Ziegler, but God had another plan. When we left my husband said if anyone we know is looking, we will definitely send people her way. He liked your spirit and Joe's honesty. Great dealership!!! He was right about the Indiana dealership 🤣🤣, their follow up is TRASH!!! Thanks a bunch Queen and glad we crossed paths!! Vikki Brown

Eddie is a good salesperson and answers all questions needed. Very honest and respectful person.

I found a car on ICH's website that my wife was VERY interested in. I contacted Joe Fruzyna, Gen Sales Mgr, who advised that it was still in stock and if I put down a refundable deposit, he would hold it for me. I did but had to wait for 3+weeks to get to ICH. Upon arrival, Joe turned me over to Jeff Zeitler. Jeff took over and we went over every aspect of the subject vehicle and it was exactly as advertised. There was one matter of concern. My wife wanted black and this was metallic black that appeared to slightly change color in the sunlight. After conferring with my wife who was out of town, I had to reluctantly pass on the purchase. This is only after a valiant try to find the exact vehicle somewhere else in the area. Although I did not make the purchase, I was VERY impressed with the courtesy, patience, knowledge and professionalism that was displayed by every individual I met with at ICH but especially Joe and Jeff. So, although I didn't close the deal, I would come back to ICH in a heartbeat. William Albracht - Bettendorf, IA

Lisa Krop was our salesperson and she was a pleasure to work with, friendly, worked well with and for us, and expedited our process.

Working with Lisa at INFINITI of Clarendon Hills was truly a comforting experience. She was always available and connected throughout the car buying process. Definitely ask for her if you are ready to buy an INFINITI - 5 stars all around! -Tom

Lisa was great. She was very kind and we always do business with you guys at the Infiniti of Clarendon Hills and I will enjoy my new QX50 SUV.

Jeremy Renden was very good to work with. He was knowledgeable and friendly. He gave me some good information and walked me through things I had questions on.

If you visit this dealership please ask for Lisa Krop she was very helpful and patient with me 5 stars for Lisa !!!

I’ve been with this dealership probably for the last six years. I do 125,000 miles a year on average as a television and film producer doing location scouting I’m traveling state to state because I don’t like flying. I need a reliable car but I need a strong Steph of people that I can trust to keep me on the road. I’ve tried other dealerships in the Chicagoland area and in the suburbs as well and the one thing that brings me back to infinity and Claredon Hills is the fact that they’re more than just A car dealership. They are a strong family owned dealership The tried to treat you like family. If I would have to choose one thing they would set them apart from everybody else you’d be the no pressure sales experience. I told him I was looking at buying possibly I’ll BMW or a Lexus over my first car and they totally understood and even suggest then I go to the other dealerships and drive those cars and ask for their warranties. Infiniti knew what they were doing. Eight years bumper to bumper unlimited mileage warranty i’m a preowned vehicle. Lexus and BMW didn’t have anything in place to even compete with that. If any of Claredon Hills had a Q 50 sport for my first car from Infiniti it was about 40% cheaper over the BMW and Lexus models I was looking at and they stood by their vehicle with an eight year bumper-to-bumper warranty. I didn’t have to drive around Chicago looking at all these different vehicles because Infiniti Harden Hills had a nice stack of certified preowned vehicles. After the test drive I told him when I was looking for specifically for colors and they have it within two days. So much easier than driving around trying to find a vehicle from somebody I didn’t want to buy it from. These guys are truly outstanding. My son is getting his car in about two years. And I’m gonna make him buy an Infiniti just so He understands the concepts of putting customers first and professionalism from a business. Shout out to the owner Peter my salesman Bill Malarkey LOL I’m sure The first thing they’re going to tell you is that I talk a lot. But that’s only because I feel comfortable around there dealership and I get excited when I come in because it’s like I haven’t seen them for a while and I’m just trying to catch up. But yeah These guys rock. Tony and service is pretty nice to. The first service manager it actually tries to help save money on my services.

Mike and Tony are always professional and excellent. They are dedicated to customer satisfaction. Thank you and keep up the good work.