Reviews
Lisa Krop and Andreas have been the most thoughtful and
Lisa Krop and Andreas have been the most thoughtful and considerate sales consultants I have communicated my need with. From the moment I reached out with a brief inquiry, Lisa was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Lisa and Andreas were patient, kind and extremely thoughtful about getting my needs met with my new vehicle. It couldn't have been more seamless and made the process very pleasant. Attention to detail and my satisfaction was unparalleled, both had been going above and beyond in every aspect and this will forever be a memorable experience that will bring me to keep coming for future reference!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wendy, thank you for your review! We appreciate you taking the time to leave us such detailed feedback. We are pleased to hear that you were treated so well by our sales staff. We work hard to ensure that every one of our clients receives exceptional service! Thank you for choosing Infiniti of Clarendon Hills , we appreciate your business. We look forward to creating a lasting business relationship with you. Thanks again!
Eddy Lindt was a terrific person to work with.
Eddy Lindt was a terrific person to work with. He worked with me remotely to finalize a transaction remotely and was able to “smooth the waters” with a difficult business person who was not very “user friendly”. I will definitely ask him to assist me in the next purchase of an Infinity!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We appreciate your kind words regarding our sales staff. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. Please reach out to us if you need anything further. Come see us again soon!
My experience in buying a new car was exceptional, thanks
My experience in buying a new car was exceptional, thanks to Bauti Yarbrough at Infiniti of Clarendon Hills. The test drives were really good and all costs and features were well-explained. I was very happy to make my purchase, assisted by Bauti and other departments at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We appreciate you taking the time to let us know about your experience. We are happy to hear that you had an enjoyable experience on your test drives and throughout the entirety of your visit. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. Please reach out to us if you need anything!
I have serviced my vehicles with the Infiniti of
I have serviced my vehicles with the Infiniti of Clarendon Hills for some years. I have recently purchased my qx50 with the help of Lisa Kropp. She was terrific. Thanks Lisa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truvella, thank you for your review! We appreciate your positive feedback. Thank you for your continued business, we appreciate you putting such trust in us! We hope you love and enjoy your beautiful QX50 for many miles! Come see us again soon!
Ed Lindt was personable and pleasant to work with!
Ed Lindt was personable and pleasant to work with! He had a clear picture of what we wanted and got it done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed, thank you for your review! We are happy to hear that our staff was a joy to work with throughout your experience. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. Come see us again soon!
Great experience!
We were greeted by Lisa! Everyone was very friendly and answered all of our questions. Lisa was patient with everything. Jake from financing was very detailed and very informative. Joe, sales manager was great to answer questions. Definitely will be back to get more cars in the future! We didn't receive the same service at other dealerships, this is why we came and bought!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paulina, thank you for your review! We appreciate the perfect five star rating. It brings us such joy to hear that you received such excellent service from the entirety of our Sales staff. We are glad that we could answer all your questions and make you feel comfortable in your purchase. Thank you for choosing Infiniti of Clarendon Hills, we appreciate you! Please reach out if you need anything further! We hope you enjoy your vehicle for many miles!
Absolutely fantastic experience.
Absolutely fantastic experience. Lisa was amazing all the way. We visited several dealers within a week but came back because of Lisa and her customer approach. I am coming back to buy another car in March.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so happy to hear about your fantastic purchasing experience! Thank you for taking the time to leave us your kind feedback. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. We look forward to seeing you again in March, welcome to the Infiniti family! :)
Andrea Ramirez was a very helpful salesperson.
Andrea Ramirez was a very helpful salesperson. Our vehicle was stolen just 2 months after purchase. Andrea worked with senior management diligently to make sure we got another vehicle. Kudos for a job well done!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are sorry to hear about the unfortunate situation with your previous vehicle, however, we are happy to hear that we were able to turn around your situation for the better and find you another fantastic vehicle! Thank you for putting such trust in us, we truly appreciate you! We hope you love and enjoy your new vehicle for many miles. Please reach out if you need anything further!
Job Well Done
Andrea Ramirez is a great salesperson!! She worked really hard to find us the perfect vehicle. Thanks for a job well done!! We really appreciate you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We appreciate your kind words regarding our sales staff. We are so happy to hear that our staff provided you with such a great experience. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. Please reach out to us if you need anything!
Hard Workers are Appreciated
Andrea Ramirez was a very helpful salesperson. Our vehicle was stolen just 2 months after purchase. Andrea worked with senior management diligently to make sure we got another vehicle. Kudos for a job well done!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We are sorry to hear about the unfortunate situation with your vehicle, however, we are happy to hear that we were able to turn around your situation for the better and find you another fantastic vehicle! Thank you for putting such trust in us, we truly appreciate you! We hope you love and enjoy your new vehicle for many miles. Please reach out if you need anything further!