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Automaxx of the Carolinas

(1,971 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
(843) 376-3413 (843) 376-3413

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automaxx of the Carolinas from DealerRater.

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Marginal Experience

Felt like pulling teeth. As a first time buyer at a dealership i felt like i was not taken serious as a buyer. I came in on Saturday and was expecting a call back on Monday. That call never came. I had to call in Monday and then was transferred to the finance department and hung up on. Marry also told me Ike would call me back but never did. Tuesday i called again and the lady told me Iak would call me back again but never happen. I called again on Tuesday around 5:30 Iak answered said he would call me back ended up just txting me. I had to have Johnny call me on weds to get me my information in regards to the car. Came in again the next Saturday and all the information i had provided was thrown away. Iak said he can not store papers witch i understand but it was possible to put it on file on the computer. Over all i would say there needs to be some training done in customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 vera cruz

chris miller and toney did great in working with my search they went over and above to see that I got a vehicle that I was satisfied with esp when the one I looked at had a missing feature and yes they did better then my first choice ...thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Efficient

The only downside to this dealership is cars selling before you get to buy them. Love that they show you a market analysis and CarFax upfront...made me feel like nothing was being hidden from me. Go and ask for Kaylin and Toney if you do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great deal at automaxx

Clancy did a great job would recommend I really liked the dealership just a good place to buy and do a deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EXCELLENT SERVICE

Jeff was an excellent salesman! All the staff was friendly and helpful. I will refer more customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My 2012 Malibu

Amazing amazing experience....it was great working with Russ & Toney at this location if you are considering buying a vehicle i definitely recommend Summerville Automax everyone is courteous and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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repeat buyer...no problems...smooth service

I purchased an 06 Toyota Avalon 6 months ago and was involved in a collision. The car was totaled and I have been distraught since this has happened. Eddie and Toney got me into another 06 Toyota Avalon with no problems. The customer service was awesome as always and I would recommend the dealership to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Issac Kinloch

Ike is an excellent dealer. He was quick on the service, knows a lot about the cars he's trying to sell, and was respectful. I would recommend him to others trying/looking for a car to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New truck!

I went and saw Cody at automaxx and got into my new truck! I am very happy with the service and the truck! 10/10 would recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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great service and people

Good folks, no pressure! Jeff and the team were pros!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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