Reviews
Marginal Experience
Felt like pulling teeth. As a first time buyer at a dealership i felt like i was not taken serious as a buyer. I came in on Saturday and was expecting a call back on Monday. That call never came. I had to call in Monday and then was transferred to the finance department and hung up on. Marry also told me Ike would call me back but never did. Tuesday i called again and the lady told me Iak would call me back again but never happen. I called again on Tuesday around 5:30 Iak answered said he would call me back ended up just txting me. I had to have Johnny call me on weds to get me my information in regards to the car. Came in again the next Saturday and all the information i had provided was thrown away. Iak said he can not store papers witch i understand but it was possible to put it on file on the computer. Over all i would say there needs to be some training done in customer service.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2012 vera cruz
chris miller and toney did great in working with my search they went over and above to see that I got a vehicle that I was satisfied with esp when the one I looked at had a missing feature and yes they did better then my first choice ...thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Efficient
The only downside to this dealership is cars selling before you get to buy them. Love that they show you a market analysis and CarFax upfront...made me feel like nothing was being hidden from me. Go and ask for Kaylin and Toney if you do
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
great deal at automaxx
Clancy did a great job would recommend I really liked the dealership just a good place to buy and do a deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
EXCELLENT SERVICE
Jeff was an excellent salesman! All the staff was friendly and helpful. I will refer more customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My 2012 Malibu
Amazing amazing experience....it was great working with Russ & Toney at this location if you are considering buying a vehicle i definitely recommend Summerville Automax everyone is courteous and polite
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
repeat buyer...no problems...smooth service
I purchased an 06 Toyota Avalon 6 months ago and was involved in a collision. The car was totaled and I have been distraught since this has happened. Eddie and Toney got me into another 06 Toyota Avalon with no problems. The customer service was awesome as always and I would recommend the dealership to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Issac Kinloch
Ike is an excellent dealer. He was quick on the service, knows a lot about the cars he's trying to sell, and was respectful. I would recommend him to others trying/looking for a car to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
New truck!
I went and saw Cody at automaxx and got into my new truck! I am very happy with the service and the truck! 10/10 would recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great service and people
Good folks, no pressure! Jeff and the team were pros!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase