Reviews
bad experience
Went to buy a truck on a Saturday for my son. He had just been in a bad accident & totaled his the night before. We were in a hurry because he had to have a vehicle for work. Everyone was very nice, as are most dealers till after you buy the car. We were promised 3.99% interest. I asked them how they could do that without approval from bank & they said don't worry we got it. We were told to drive the truck home & if we didn't want it Monday then they would take it back. Driving it that day we had problems with the transmission. We had bought a warranty & so when we came back Monday we were told they would fix anything wrong with it. Said they would repair a scratch on side & any other issues. Tuesday, they called & said they could not get the financing & it would change to 8.25% & he had to have a down payment. He did not have the time to look for another truck so he agreed to the terms. They told him they would take part of the money now & the other part when he got paid. They harassed him about fixing the truck & said they wouldn't do anything until he paid the rest of the money. He broke down at work & they did have it towed & told him there was nothing wrong with it. It is a 4x4 & it seems to switch into 4 wheel drive whenever it wants to. They said that he is not putting it in gear right. They also told him that if he brought it somewhere else for another opinion they would not honor it since they trusted their mechanics. If the truck does not get fixed soon we will be seeing a lawyer. Stay clear. They claim to be a no pressure dealer but then they make you think they are doing you a favor & trick you into buying the car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
bought a great car!
Adam Brinkley was my sale rep at Auto Maxx of Summerville, Adam was professional, listened to what I needed and directed me to the right cars without trying to force the sale! I would highly recommend seeing Adam at Auto Maxx for your next new car purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cody Morris Is a Dinger
This was a great experience. Cody was very professional and helped us to purchase the perfect vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service from Adam Brinkley!
Salesman Adam Brinkley excels in and redefines the term 'customer service'! Adam's friendly and knowledgeable attributes made for a truly pleasurable buying experience! Having always bought my vehicles new, I just purchased my first preowned vehicle that was not only fairly priced, but Adam was also able to resolve my concerns and questions promptly. Highly recommend Adam Brinkley at Summerville, SC Automaxx! DINGER!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dylan and Eddie - First Car Purchase
Process was easy to understand even for a first time buyer. The staff was personable and seemed to care about our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kidnapper
Great job. Wonderful staff. Cody Morris was outstanding. He was very understanding to the needs of the customer. Thanks for the wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Automaxx Review
Adam Brinkley was very helpful and informative on purchasing my van. He did exactly what he said he would do. He had the van ready and all the paperwork on time. I would definitely come back to Automaxx and ask for Adam Brinkley.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time buyer
As a first time buyer, I was quite anxious to purchase a used vehicle without any knowledge of cars. Auto Maxx of Summerville helped ease me into the process with awesome online service and later on customer service in office. I chose a vehicle I'd been eyeing online, test drove it and bought it to take home that very day.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
Adam helped out a lot and gave us great choices to look at. Will recommend Adam to anyone
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME!!!! ADAM IS AWESOME!!!
We were turned down twice at other dealerships. Came here. We were able to get a decent vehicle WITH affordable payments. We are thrilled! We will definitely be lifelong customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase