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Automaxx of the Carolinas

(1,971 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
(843) 376-3413 (843) 376-3413

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automaxx of the Carolinas from DealerRater.

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Great service.

Overall I was happy with the outcome. Customer service was great Dylan did an excellent job with me today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Car Purchase

Cody did a fantastic job helping us during our purchase. He is definitely a valuable member of your sales team. Excited to drive and take my new convertible home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant buying experience with Auto Maxx!

Adam was very helpful & answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible experience and used car salesman

I would not recommend using AutoMaxx of Summerville. I bought a BMX X3 from them and had a litany of issues which I have described below. The manager I dealt with, Johnny, was the typical used car salesman mindset. I know plenty of honest and reputable ones but he promised me several things that he did not deliver on including; a new paint job to cover several areas where the paint was chipped. His paint guy used one of those touchup markers off TV that was clearly a much darker color of grey than the vehicle, he promised a full detailing of the car only to have it washed and vacuumed, and there were 3 major issues with the car and he lied about the repairs on them. I had to run up to the dealership 5 times to get the vehicle and they still couldn't get the car right. We had to meet the salesman even a after we finalized the deal because they forgot to get a signature on the purchase paper. They advised the car had brand new tires but the Front tire blew out the sidewall within hours of driving off the lot and I can't even get a replacement as they discontinued manufacturing those tires so I will need to get 4 new ones. High pressure sales tactics used throughout the entire process while several managers kept telling me how they never give such a good deal on a car and I needed to buy it now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My Great Experience with Obet

This was my first time hearing about AutoMaxx and I am glad that I made a decision to purchase my first car from here. The staff was very nice and very welcoming and I appreciate everything that they have done. Obet Maldonado is the best car salesman so look for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Successful Purchase

Alaura Rau was very friendly and helpful. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fun Time at Automaxx

Adam was and has been very helpful, even when I'm bugging him before he gets out the bed.... Thank you guys for everything!!!!! Adam you da best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful service

This was the best service ive had since I have been looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Subaru

Obet Maldonado is the BEST salesman I have dealt with! He is a no pressure, very helpful and professional salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FAST AND EASY!!

The people here are so nice and easy going! They made the whole process quick and simple! I walked aay with a very nice 2010 Honda Civic. Oh and Ask to speak with David! (Awesome Guy) and very helpful! Thank you guys so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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