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Automaxx of the Carolinas

(1,968 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
(843) 376-3413 (843) 376-3413

Reviews

(1,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible experience and used car salesman

I would not recommend using AutoMaxx of Summerville. I bought a BMX X3 from them and had a litany of issues which I have described below. The manager I dealt with, Johnny, was the typical used car salesman mindset. I know plenty of honest and reputable ones but he promised me several things that he did not deliver on including; a new paint job to cover several areas where the paint was chipped. His paint guy used one of those touchup markers off TV that was clearly a much darker color of grey than the vehicle, he promised a full detailing of the car only to have it washed and vacuumed, and there were 3 major issues with the car and he lied about the repairs on them. I had to run up to the dealership 5 times to get the vehicle and they still couldn't get the car right. We had to meet the salesman even a after we finalized the deal because they forgot to get a signature on the purchase paper. They advised the car had brand new tires but the Front tire blew out the sidewall within hours of driving off the lot and I can't even get a replacement as they discontinued manufacturing those tires so I will need to get 4 new ones. High pressure sales tactics used throughout the entire process while several managers kept telling me how they never give such a good deal on a car and I needed to buy it now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My Great Experience with Obet

This was my first time hearing about AutoMaxx and I am glad that I made a decision to purchase my first car from here. The staff was very nice and very welcoming and I appreciate everything that they have done. Obet Maldonado is the best car salesman so look for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Successful Purchase

Alaura Rau was very friendly and helpful. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fun Time at Automaxx

Adam was and has been very helpful, even when I'm bugging him before he gets out the bed.... Thank you guys for everything!!!!! Adam you da best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful service

This was the best service ive had since I have been looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Subaru

Obet Maldonado is the BEST salesman I have dealt with! He is a no pressure, very helpful and professional salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It has been an amazing journey working with Adam.

Third purchase at this dealership, been a pleasure working with Adam and Lisa (Finance) on this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FAST AND EASY!!

The people here are so nice and easy going! They made the whole process quick and simple! I walked aay with a very nice 2010 Honda Civic. Oh and Ask to speak with David! (Awesome Guy) and very helpful! Thank you guys so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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finally

we have been looking and trying to buy a car for 3 weeks. Steven was great and was able to help me find the perfect car and I was approved and driving home with in two hours in my new car! Awesome eperience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stress free purchase

I am glad Thomas Brittle reached out to me about a vehicle that I searched on their site. I was extremely frustrated with the pressure other dealers were placing on me to get cars that they had in stock verses what I actually wanted. I was going to throw in the towel and wait until next year because I was extremely frustrated. The salesman at Automaxx did not try to talk me into getting anything.They made my experience stress free. Thomas Brittle was patient and helpful. He explained how the vehicle works inside out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.