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Automaxx of the Carolinas

(1,968 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
(843) 376-3413 (843) 376-3413

Reviews

(1,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great place to buy a car or truck great people

easy in and out thank u auto max for the service great dependable people ready to help any way they can have not had better service any were else I would go nowere else besides auto max

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We have done extensive research to determine how long the customer expects the car buying experience to take to better our sales training and procedures. We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

Morocco

Jim Borba was a pleasure to work with. Very polite and friendly. A pleasure able experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

These reviews mean so much to our company! It means so much to us that you went out of your way to write this review! We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

Awesome experience, smooth, fast and easy!

Thank you Automaxx, I got the truck of my dreams and the best deal! Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

Top of the line!

Very friendly and knowledgeable staff. Top notch service! A pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

good service

good service. typical car buying experiance. haggle back and forth and such. but pretty fair pricing. thought the buying process could stand to be a bit quiker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

Burn me once, shame on you. Burn me twice, shame on me.

Burn one: Turns out the car I bought and financed over the phone was sold the prior week at an auto auction and they didn't even know it! Burn two: Trying to give these guys the benefit of the doubt, I drove 2 hours from my house to their lot and found another car that I really liked. Then, I'm told that the price sticker in the window actually belonged to ANOTHER CAR THAT HAD BEEN SOLD EARLIER THAT DAY and the actual price was over a grand more. How many shades of stupid does it look like I have on my face? After reading these other reviews, I am so glad my money stayed in my wallet, but it was a LONG ride back to the house with a spouse madder than a wet hen.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Had a Great Experience at AutoMax of Summerville!!

I had a great experience. Sales people were nice and were willing to work with us. Place was clean, plenty of good looking vehicles. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

Great Service

Really great to work with sales team. Good pricing and willingness to work with their buyers. Over all great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time out of your day to write us such a great review. We can't say enough about how much this helps our dealership and how customers can easily be negative on social media but you chose to say positive words! We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

Great Service

Everyone was great from the start. From the moment we contacted them over the phone til the moment we came in. Great Experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager

BOUGHT A CAR FROM CASEY ARNOLD!! AWESOME!!!

CASEY ARNOLD WAS AMAZING. HE THOROUGHLY EXPLAINED EVERYTHING AND ACTUALLY ENJOYED OUR CAR BUYING EXPERIENCE.DEFINITELY RECOMMEND HIM. GREAT MANNERS, FRIENDLY STAFF OVERALL GREAT ATMOSPHERE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you received the service you were expecting. Hope we can continue to do business in the future. Thanks for the great review! -Mike Dangerfield, Internet Manager