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Germain Mazda of Columbus

(709 reviews)
Visit Germain Mazda of Columbus
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 571-0223 (888) 571-0223
Used (888) 860-8807 (888) 860-8807
Service (866) 442-2326 (866) 442-2326

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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First Experience was Positive

Everyone at Germain was friendly and accommodating. I never felt pressured, and I wasn't being "pitched." Right when I got there to speak to Rusty, he asked me questions about what I wanted. He legitimately wanted to know if my needs would be met with a vehicle he had available. Since the sale, Rusty has been in communication with me and has answered my questions quickly. Looking forward to a continuing relationship with Germain Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy and extremely helpful

Very apprehensive as a first time car buyer but rusty was incredibly knowledgeable, respectful, and polite. He even found a major discount that I had no idea that I applied for. Would absolutely recommend anyone I know to visit Rusty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you!

Terry was wonderful. He was especially helpful with our 1 year old son, which we very much appreciate! (Our son thought he was wonderful, too. :) Thanks for a pleasant experience. We are delighted with our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BEST Experience EVER!!!

Lew was amazing. Not pushie like most and extremely knowledgable! I have been to many dealers and this was by far the best you are going to find.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car experience ever!

We had a great experience at Germain Mazda. Terry and Sonny were very helpful made me feel like i was part of their family. It was difficult for me getting a car with a payment but, looking back I have spent more fixing my old car than i would paying for a new one. Anyways i really felt like i connected with Terry and Sonny, me and my wife really had a great time talking to both of them. Yes I would recommend them to a friend or family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

From the moment we walked in we had a great experience. Kyle was knowledgable, friendly and definitely not pushy. He answered all of our questions (and there were many) and never made us feel like we had to make a quick decision. Working with Sonny and his team made our buying experience hassle free and easy. Germain Mazda is definitely a dealership we will recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Reliable Vehicle

My experience at Mazda was great I worked with Rusty he found me a reliable car with reasonable prices I would recommend this place to anyone your almost like family to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

Germain Mazda was super easy to work with. I never felt pressured into anything. I worked with Bo and he was awesome. I have since referred 2 people there and they have both bought brand new vehicles-- within a week of me buying mine. I highly recommend Bo and Germain Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome team

I had a great experience with Terry, Sonny and the mazda team at Germain Mazda. We were never pushed or rushed to make any decisions which was great. And, we were always made comfortable with great back stories :) I would recommend Germain Mazda to any buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and Easy

They found the car I wanted (located at some other dealership) and got it in very quickly. Price wasn't very negotiable, but it was a new model so that wasn't too much of a surprise. Got in, got out, got the car. Just what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.