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Germain Mazda of Columbus

(707 reviews)
Visit Germain Mazda of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 571-0223 (888) 571-0223
Used (888) 860-8807 (888) 860-8807
Service (866) 442-2326 (866) 442-2326

Reviews

(707 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very friendly sales staff.

Very friendly sales staff. Ask for Jason at Germain Mazda. He is very knowledgeable about their product. Friendly and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your positive feedback, Josh! It's great to hear that Jason and the team at Germain Mazda East of Columbus provided you with such a friendly experience.

Domenyk was pleasant and easy to work with.

Domenyk was pleasant and easy to work with. He streamlined the process, answered our questions and helped us select the perfect car. Everyone at the dealership we encountered was professional and courteous. This was the best car buying experience we’ve had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that Domenyk and the team at Germain Mazda East of Columbus made your car buying experience exceptional. It's great to know everything went smoothly, and we appreciate you sharing this positive feedback! Enjoy your new ride!

Overall had a great first service appointment here!

Overall had a great first service appointment here! Everyone was welcoming and Toni took the time to carefully explain everything that was wrong with the car and what was fixed after the appointment. Thanks for the amazing service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Toni and the team at Germain Mazda East of Columbus provided such a welcoming and informative service appointment. We appreciate your support!

I recently purchased a car from Germain Mazda on Morse

I recently purchased a car from Germain Mazda on Morse Road, and I have to say—this was by far the best car-buying experience I’ve ever had. I initially contacted Sales manager David who connected me with my salesman, Domenyk right away. Domenyk was absolutely amazing from start to finish. Over the course of three days, Domenyk and David were calm, patient, and incredibly supportive as I weighed my options between leasing and buying. They never made me feel rushed or pressured, and Domenyk took his time to understand what was most important to me. He laid out every option clearly, making sure I felt confident in my decision. When it came time to pick up my vehicle, everything was perfect—my car was spotless, freshly waxed, had a bow on it, and was completely ready to go. Domenyk walked me through EVERY feature and setting, made sure I had everything set up (including Apple Car play and the Mazda app), and truly went above and beyond to make sure I felt set up for success. I left feeling excited, supported, and 100% satisfied. I also feel confident knowing I can reach out to him any time if I have questions down the road. If you’re looking for a new or certified used car and want exceptional service, I highly recommend visiting Germain Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your fantastic experience with Germain Mazda East of Columbus! We're delighted to hear that David and Domenyk provided such exceptional service, making sure every detail was perfect. It's wonderful knowing you're excited about your new car and feel supported by our team. Enjoy the ride, and don't hesitate to reach out if you need anything in the future!

I recently purchased a car from Germain Mazda on Morse

I recently purchased a car from Germain Mazda on Morse Road, and I have to say—this was by far the best car-buying experience I’ve ever had. I initially contacted Sales manager David who connected me with my salesman, Domenyk right away. Domenyk was absolutely amazing from start to finish. Over the course of three days, Domenyk and David were calm, patient, and incredibly supportive as I weighed my options between leasing and buying. They never made me feel rushed or pressured, and Domenyk took his time to understand what was most important to me. He laid out every option clearly, making sure I felt confident in my decision. When it came time to pick up my vehicle, everything was perfect—my car was spotless, freshly waxed, had a bow on it, and was completely ready to go. Domenyk walked me through EVERY feature and setting, made sure I had everything set up (including Apple Car play and the Mazda app), and truly went above and beyond to make sure I felt set up for success. I left feeling excited, supported, and 100% satisfied. I also feel confident knowing I can reach out to him any time if I have questions down the road. If you’re looking for a new or certified used car and want exceptional service, I highly recommend visiting Germain Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your fantastic experience with us at Germain Mazda East of Columbus! We're delighted to hear that Domenyk and David provided such supportive service throughout your car-buying journey. It's wonderful knowing everything was perfect when picking up your vehicle, and we're here if you need anything in the future. Enjoy every mile in your new ride!

Customer service and auto services were A plus and I

Customer service and auto services were A plus and I would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much! We appreciate your business here at Germain Mazda East of Columbus.

Excellent customer service!

Excellent customer service! All service personnel are very efficient, especially Amy Dugger, the Service Advisor at the Morse Road location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience with Amy and the team at Germain Mazda East of Columbus! Thank you for highlighting our efficient service personnel. We look forward to serving you again in the future!

I Recently bought a car for my daughter at Germain Mazda

I Recently bought a car for my daughter at Germain Mazda of Columbus. Customer service from everyone I spoke with was top notch! Very sincere, Helpful and Professional! As soon as I walked in I was greeted by Marcus, very helpful and professional. He helped me right away to found out who the salesman I was meeting. He introduced me to Charles Williams, Which was so genuine and an outstanding salesman to work with! Couldn’t have been happier. His kindness, Professionalism and personality was great! Also had the pleasure of speaking with Kianna and Dave the Manager who was both also great to work with through the car deal. I was truly impressed with everyone there. Thank you all! Outstanding job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, we're delighted to hear about your positive experience with Marcus, Charles, Kianna, and Dave at Germain Mazda East of Columbus! It's wonderful that our team made the car-buying process for your daughter so seamless. Thank you for choosing us!

Thank you Chris Sylvia for all the great help!

Thank you Chris Sylvia for all the great help!! Also his team including financial advisor!!..John and Kathy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we're delighted to hear that Chris and the team at Germain Mazda East of Columbus provided you with great assistance. Thank you for sharing your experience!

The sales associate D.

The sales associate D. was one of the best I ever bought a vehicle from. Absolutely cares about his product and is no pressure. Recommend him and this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear that our team provided such a positive experience at Germain Mazda East of Columbus! Thank you for recommending us, and we hope you're enjoying your new ride!