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Mazda of Escondido

(156 reviews)

Reviews

(156 reviews)

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Michael Thomas was a great salesman and made things great

Michael Thomas was a great salesman and made things great buying a car. Would recommend to anyone looking for a Mazda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the recommendation. We’re pleased to know our team could make your car buying experience enjoyable at Mazda of Escondido.

I worked with Michael Thomas and had a great experience!

I worked with Michael Thomas and had a great experience! Not only was he great at following up with me, I appreciated his transparency. He really listened to what I was looking for and delivered. I would recommend working with him if you’re looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad you had a positive experience with our team at Mazda of Escondido. Thank you for your kind words and recommendation. Wishing you many happy miles in your new car!

Thanks Alex, excellent work, you are a very good seller,

Thanks Alex, excellent work, you are a very good seller, I recommend it. the Escondido mazda dealer Alex, very good work, I am very happy with your help.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're thrilled to hear you had a good experience with our team at Mazda of Escondido. Your recommendation truly means a lot to us, and we appreciate your kind words.

Working with Mazda Escondido through Costco auto was a

Working with Mazda Escondido through Costco auto was a breeze. We worked with Jazper and it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We're happy to hear that our team provided a smooth experience with Mazda of Escondido and Costco auto.

It was a pleasure to work with Michael Thomas .

It was a pleasure to work with Michael Thomas . He made the whole process easy and straightforward. Hopefully Mazda recognizes the gem they have working for them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re glad to hear that our team made your experience smooth and easy. Thank you for choosing Mazda of Escondido.

Great experience and great customer service.

Great experience and great customer service. I felt that I could trust the staff and this helped me feel comfortable with big decision making. I worked with Jazper. He was patient with my questions, kind, and knowledgeable. He helped me to get what I was wanting both with car type and price. This is my first time driving a Mazda; I hope the rest of my experience continues to be positive. But so far, so good! Thanks Jazper and the Mazda of Escondido team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing your positive experience with Mazda of Escondido. We're glad to hear that our team was able to assist you in finding the right car and comfortable throughout the process. Wishing you a continued great ride in your new Mazda.

Saw the exact MX-5 Miata trim and color package I was

Saw the exact MX-5 Miata trim and color package I was looking for online at Escondido Mazda. Even though Escondido was 5 hours away, and I had found similar packages nearby, Escondido was the best deal I had found. They were advertising a substantial dealership discount, while other dealerships weren’t negotiating at all on similar packages. I called the dealership and spoke with Armando over the phone, and by text, to negotiate the deal. Even with the dealership discount, I asked for a few other items which Armando was able to secure for me. I made the long drive but I was concerned they wouldn’t uphold the negotiated price when I arrived. Well, I didn’t need to worry because when I arrived, they didn’t attempt to change anything and the sale was completed as previously negotiated. No effort was made by Armando or the dealership to change anything. Of course various add ons were offered, but I was never pushed to purchase anything. That is the way it should be. I got a pre approved loan from my credit union at a pretty good interest rate. Armando was able to get me a great rate. Before I arrived, the car had been cleaned, prepped and filled with gas. I’m not the kind of guy who normally writes reviews, especially regarding car dealerships, but I felt Escondido Mazda and Armando deserved the compliments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Mazda of Escondido. It's great to hear our team could meet your expectations and ensure a smooth transaction on your MX-5 Miata. We appreciate you taking the time to write this review.

Craig, Misha, and Mark were all very accommodating,

Craig, Misha, and Mark were all very accommodating, answered every question, and provided every necessary detail for my leasing experience. Most of all it was completely timely and efficient through the entire process. Most of all they made it enjoyable. My CX 50 ended up being the perfect suggestion, and was a surprise as I hadn’t previously considered. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

The team at Mazda of Escondido appreciates your detailed feedback. We're glad to hear you enjoyed leasing the CX-50 and that it exceeded your expectations. Thank you for choosing us, and wishing you well with your new ride!

Armando H.

Armando H. helped me through my first car buying experience. He was patient, didn't pressure me into anything, and answered all my questions. He worked with me to get the best deal possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with Mazda of Escondido. We're glad our team could make your first car buying experience a positive one. Take care!

Got a great deal without having to haggle with them.

Got a great deal without having to haggle with them. This was the best deal I could get in San Diego and took little effort on my part.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad to hear you found an excellent deal with Mazda of Escondido. Enjoy your new vehicle!