Reviews
Write a reviewDONT DO IT
Do not waste your time purchasing a car from here. You will regret it!! When you try to get a repair all they make are excuses. Do not waste your time buying a lemon that will cost you more in the short run trying to fix it just because it rode off the lot well. I repeat don’t do it.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unprofessional
Wind rider Auto Outlet, this people are a setup. I bought my 2008 Highlander from them two weeks ago, the sooner I left their lot,my car shootdown in the middle of the Highway. The car remote control they gave me was not even for my car . They called themselves dealership and can not issue proper information. They had me signed the paperwork of course that says, "AS IT IS ". The key dosen't work even with the new battery I bought . When I called they said to me sorry there's nothing we can do. James is a mess,he look at us with great decisiveness. Taking advantage of people like me. Very sad,it's actually no star at all.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
JRogers
This was great place to buy a car. I have purchased two vehicles from here. Outstanding customer care and a great atmosphere . Always gave me options and great selections of cars to choose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible
Bought a Chevy Malibu from here. New inspection and the car was really clean with low mileage. I asked was there and issues with the car. He said the car was mechanically sound. However not even 30 days later the car won't go in reverse and I have to get a new transmission. Brakes and rotors were warped and I'm left with a money pit. If you decide to purchase a car either have a mechanic with you or take to one. They aren't worth the trouble it's gonna cost you later.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a beautiful Jeep Cherokee
I had a great experience with Wind Rider, I was taken cared of, people were really nice and trustworthy (which is not common with dealerships sometimes). They actually had exactly the car I wanted for a very good price and they still worked with me to be able to get it. This was my best experience at a car dealer yet, I highly recommend this dealership!.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
They were very helpful and patience. They worked with me to find a good car in my budget. I would definitely recommend them to others and would return myself if /when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great deal on a decent used car.
Bought a used Honda Civic a few months ago, and the experience was pleasant and hassle-free. I received the title before the temp-tag expired, which rarely happens-even with new car dealerships! The car had peeling paint (a common issue with '08 Hondas) and the salesman voluntarily texted me pics of the peeling clear coat to make sure I was aware before driving over from DE. I didn't care-I just wanted a car that runs well, with a manual transmission and good fuel economy, and that's what I got! The paperwork made it clear that the inspection they had done was safety only. While it's nice to purchase a used vehicle that has passed emissions, it will cost more. Don't expect a cheap used car to be guaranteed! Mine passed with flying colors and I expect it will last a while. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smiles from Staff and Vehicle Disappointment
I purchased a vehicle from this dealership a few months ago. Everyone was very nice. However, as others had commented on and I can confirm, their inspections mean absolutely nothing if you live out of state. I failed the MD inspection because there was a large amount of rust on the rotors and the front tires didn't have enough tread on them to pass. I called regarding the rotors several times. Wind Rider said they would help me out, however, I never received a call back after receiving confirmation they were looking to get me a quote. I am now sourcing tires as well. I took this vehicle through two separate state inspections and it failed both times. If you live out of state, make sure you have money in your pocket because the vehicle you purchase will not pass your state inspection. In addition to the vehicle failing, the inspector also brought to our attention that the vehicle did not have the spare tire. My wife drives this car and I have three children that frequently travel in the vehicle. I hope Wind Rider is embarrassed because you put my family at risk. It's a shame because everyone seemed so nice. Maybe it was an exaggeration to cove up for the sale they were about to make.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda CRV
cheaters... posting Honda CRV with different photos, that is how they hook customers.. if you go there do you know what they answer, o it was printing mistake, we have other one you want, but the other one has 10k more miles, who cares you lost time and money they won..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Avoid this place!
Sold my daughter her first car. Transmission lasted 12 days. $1700 to fix. They refuse to take any responsibility. Reputable dealers will give 30 or 90 days. They're just flipping junk from the auction. Run away screaming from this place.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase