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(174 reviews)

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Best experience at a dealership I have ever had.

Best experience at a dealership I have ever had. Alan was great to deal with and the whole team was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was the best and fastest car buying experience I’ve

It was the best and fastest car buying experience I’ve ever had. John Lynch the GM was the most honest, kind, friendly, and down to earth person. It didn’t feel like I was buying a car, it felt like I was building a long lasting relationship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time buyers at Bill Delucca in Andover, we worked

First time buyers at Bill Delucca in Andover, we worked with Jeff Walsh and his Manager Tony. They went "Above and Beyond" to accommodate our needs! We had a very unusual situation arise. Jeff worked with his manager to help us out. They were knowledgeable, attentive to our requests and made this an enjoyable experience as they worked on a very creative idea to make our request happen. Jeff is an absolute pleasure to work with and made it seamless to complete everything. This is a top-notch dealership unlike no other that we had the pleasure to work with and found the perfect vehicle for us the same day!! The Mitchell's

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

The Mitchells—Thank you for your excellent review! It's fantastic to hear you had a positive experience and found your perfect vehicle. We appreciate your kind words and will share your feedback with our team, especially Jeff and Tony. Have a great day, and we look forward to serving you again!

Bill Deluca Cadillac in Andover, MA is truly the best

Bill Deluca Cadillac in Andover, MA is truly the best dealership in the area. Their staff are very knowledgeable and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review, victpark! Our team works hard to provide top-notch service, and we’ll pass on your kind words. We appreciate your business and look forward to serving you again!

From day one when I contacted the dealership & spoke with

From day one when I contacted the dealership & spoke with Al DeLuca - the experience could not have been better. The efficiency & followthrough was always polite & when he said he would keep me informed he is true to his word. I visited two other dealerships in the area with either no response after the visit or showed little to no interest in checking the available inventory. Al got me the Cadillac I have been looking for. Also Brian Esteves assisted in explaining all the details on the interior dashboard & console & never rushing you. Answered every question politely making sure you understood all the goings on. If you are in the market for a vehicle & don’t check out Bill DeLuca with all the models & makes you would be making a big mistake. Thank you Al DeLuca / Brian Esteves, Sean & all other behind the scenes employees. I look forward to enjoying my Cadillac CT5. Again, many thanks to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your fantastic 5-star review, Joann! We're thrilled to hear about your positive experience with Al and how he efficiently helped you find your Cadillac CT5. We're also happy that Brian, Sean, and our team exceeded your expectations. Your satisfaction means the world to us, and we appreciate you choosing our dealership. Enjoy your new Cadillac, and we look forward to serving you again!

I had a really great experience here and I love the Chevy

I had a really great experience here and I love the Chevy Cruz I just bought. Marc was very nice and helpful. The best dealership I've found. I'm truly impressed. Great financing options and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for sharing your positive experience, Sarah! We're thrilled you're enjoying your Chevy Cruze and that Marc provided excellent customer service during your purchase. We appreciate your support and look forward to serving you again!

DeLuca was amazingly efficient and true to their word.

DeLuca was amazingly efficient and true to their word. From start to finish in our ordering process of our Cadillac Escalade they were so truthful and helpful. When the car arrived, they were all class and got the car and keys in our hand as quickly as possible. I would highly recommend the salesman Marc and DeLuca.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star rating, Rich. It's fantastic that Marc and our team exceeded your expectations throughout your purchase. We appreciate your recommendation and look forward to serving you again. Enjoy your new Escalade!

Ty Mark, Sean, Kevin and Bill DeLuca of Andover for a

Ty Mark, Sean, Kevin and Bill DeLuca of Andover for a smooth and seamless transition into this new chapter of my life. They took what was a troubling and stressful situation for me and turned it around better than I could have imagined or planned for. Professional. Will also be returning for service. Highly recommend. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the kind 5-star review, Wmartel646! It's fantastic to hear that our team, particularly Mark, Sean, and Kevin, provided you with exceptional service. Your recommendation means a lot to us, and we look forward to serving your automotive needs in the future. Have a great day, and take care!

just bought my 2nd vehicle from DeLuca and the the

just bought my 2nd vehicle from DeLuca and the the experience was so painless.. everything was done so quickly. Marc was so attentive and was able to review all the features of my new Equinox. I would recommend them highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your feedback, bfk1975! It's fantastic to hear that your experience purchasing your new Equinox exceeded your expectations. We'll pass along your compliments to Marc and the team. We value your loyalty as a returning customer and thank you for your recommendation. Enjoy your new vehicle, and we hope to continue serving you!

Gmc Acadia

Car needed to be fixed, Kevin was great in the service department and easy to make an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Sara! We're happy that Kevin gave you excellent service and that you found the appointment process easy. Take care, and we hope to serve you again!