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Bill DeLuca Chevrolet

(191 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed

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Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill DeLuca Chevrolet from DealerRater.

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Easy to setup service. Very professional employees. Will work with my schedule love them.lots

Easy to setup service. Very professional employees. Will work with my schedule love them.lots

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Have had my Sierra for 9 years now. Had to have the transmission replaced (apparently a common issue at 90k). Fortunately I had purchased the extended warranty that covered everything apart from my small copay and a single bracket Christina in service was awesome. I’d go back because of her alone. Super communication when I dropped the truck off, attentive through the the repair in keeping me notified of timing on the repair, and lovely to work with when picking up my truck. Great service is not easy to find with so many dealerships. The DeLuca franchise seems to be a great exception to that rule.

Have had my Sierra for 9 years now. Had to have the transmission replaced (apparently a common issue at 90k). Fortunately I had purchased the extended warranty that covered everything apart from my small copay and a single bracket Christina in service was awesome. I’d go back because of her alone. Super communication when I dropped the truck off, attentive through the the repair in keeping me notified of timing on the repair, and lovely to work with when picking up my truck. Great service is not easy to find with so many dealerships. The DeLuca franchise seems to be a great exception to that rule.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent..Sam knows and performs her job above and beyond . very knowledgeable , GREAT Attitude . I would recommend. To everyone I know 👍

Excellent..Sam knows and performs her job above and beyond . very knowledgeable , GREAT Attitude . I would recommend. To everyone I know 👍

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent service with professional and pleasant staff. I’ve been going to Bill DeLuca’s for many years and have always been completely satisfied.

Excellent service with professional and pleasant staff. I’ve been going to Bill DeLuca’s for many years and have always been completely satisfied.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had a great experience. Donnie was great and very knowledgeable. He informed us about the vehicle we had looked at online and also let us look at another version of the same vehicle while never pressuring us as to which one to choose. The day I was able to pick up my vehicle he took the time to go over everything with me, helped me to download the Chevy app and showed me how everything on the dashboard worked. In the past I have always hated car shopping because of pushy sales people, but Donnie made this experience such a great experience.

We had a great experience. Donnie was great and very knowledgeable. He informed us about the vehicle we had looked at online and also let us look at another version of the same vehicle while never pressuring us as to which one to choose. The day I was able to pick up my vehicle he took the time to go over everything with me, helped me to download the Chevy app and showed me how everything on the dashboard worked. In the past I have always hated car shopping because of pushy sales people, but Donnie made this experience such a great experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I drove 200 miles to purchase a car at Bill DeLuca’s all because of Samantha Hicks! I had phoned in looking for a specific vehicle and she went out of her way to not only find me this vehicle but she gave me the absolutely best price and instantly became someone I could trust looking out for my best interest! I never even came to the dealership until I picked up the car! I did everything over the phone with Samantha because she was so responsive, so committed and so willing to go that extra mile! What a true representation of professionalism and work ethic! I was just overwhelmed with her knowledge and expertise and fabulous customer service! This dealership made me feel like family! I was honored to meet Donny who made sure that he answered all of our questions, and shared information we didn’t even think to ask!! He set us up with our ability to purchase GM products for our vehicle and then showed us how to save money on that! He was just as awesome as Samantha!! Between the two of two of them— we knew we had gotten very lucky. Buying vehicles is not to be taken lightly and when you get to work with Sam and Donny you have nothing to worry about!! They are going to steer you in a very safe and comfortable direction. William was also fabulous helping us get our financial information in order and really showed patience and support as we walked through the tricky money stuff. We were very grateful for his time and efforts. Wow!!! We just couldn’t be happier and feel like we have new friends and a family in this dealership! I will be driving from CT to Bill DeLuca—200 miles— to make sure that all my maintenance and services are done here! I won’t give anyone else my business. Thank you Sam!! Thanks for making this experience one of the best experiences ever!! I encourage everyone who needs a new vehicle to not look any further!! Tell your family, tell your friends!!!

I drove 200 miles to purchase a car at Bill DeLuca’s all because of Samantha Hicks! I had phoned in looking for a specific vehicle and she went out of her way to not only find me this vehicle but she gave me the absolutely best price and instantly became someone I could trust looking out for my best interest! I never even came to the dealership until I picked up the car! I did everything over the phone with Samantha because she was so responsive, so committed and so willing to go that extra mile! What a true representation of professionalism and work ethic! I was just overwhelmed with her knowledge and expertise and fabulous customer service! This dealership made me feel like family! I was honored to meet Donny who made sure that he answered all of our questions, and shared information we didn’t even think to ask!! He set us up with our ability to purchase GM products for our vehicle and then showed us how to save money on that! He was just as awesome as Samantha!! Between the two of two of them— we knew we had gotten very lucky. Buying vehicles is not to be taken lightly and when you get to work with Sam and Donny you have nothing to worry about!! They are going to steer you in a very safe and comfortable direction. William was also fabulous helping us get our financial information in order and really showed patience and support as we walked through the tricky money stuff. We were very grateful for his time and efforts. Wow!!! We just couldn’t be happier and feel like we have new friends and a family in this dealership! I will be driving from CT to Bill DeLuca—200 miles— to make sure that all my maintenance and services are done here! I won’t give anyone else my business. Thank you Sam!! Thanks for making this experience one of the best experiences ever!! I encourage everyone who needs a new vehicle to not look any further!! Tell your family, tell your friends!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cristina was terrific to deal with. Truck was returned cleaned and appears to be running good. Not happy with GM, cost of these trucks is crazy . To have to replace transmission and radiator at 54k is inexcusable.

Cristina was terrific to deal with. Truck was returned cleaned and appears to be running good. Not happy with GM, cost of these trucks is crazy . To have to replace transmission and radiator at 54k is inexcusable.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Christina is great. Every time I have service, they are friendly and very knowledgeable, I have several vehicles I service there and it is always a great experience, A+

Christina is great. Every time I have service, they are friendly and very knowledgeable, I have several vehicles I service there and it is always a great experience, A+

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought our truck in with #4 injector code. Gave my wife a 3200.00 estimate over the phone. I requested a written copy of the estimate via email. Never got one. Called Christina got her voicemail she never returned my call. Sent the truck to a different shop needed a $75 dollar injector connection pigtail part# 19368140. Won't be back!

Brought our truck in with #4 injector code. Gave my wife a 3200.00 estimate over the phone. I requested a written copy of the estimate via email. Never got one. Called Christina got her voicemail she never returned my call. Sent the truck to a different shop needed a $75 dollar injector connection pigtail part# 19368140. Won't be back!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great process. Samantha was fantastic. Very knowledgeable about the vehicles I was interested in. Purchased the Canyon . Highly recommend Samantha and the team (Tony). Great dealership. I also appreciate John Lynch and his efforts.

Great process. Samantha was fantastic. Very knowledgeable about the vehicles I was interested in. Purchased the Canyon . Highly recommend Samantha and the team (Tony). Great dealership. I also appreciate John Lynch and his efforts.

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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