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Midstate Mitsubishi

(71 reviews)

Reviews

(71 reviews)

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The very best experience possible!

I came to the dealership in search of a new vehicle, and was greeted immediately upon arrival by Brian. He could not have been more helpful, and cheerful while walking me through the process. We discussed a few cars I was originally looking at, but he was able to get me a fantastic deal on a brand new Mitsubishi Outlander Sport. I could not be happier with the entire experience and would happily and readily return to buy another vehicle with Midstate and Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the awesome review, Michael! Congratulations on your new vehicle!

Midstate Mitsubishi is in a class of it's own

Top notch service, you'll always see the same faces every time you visit. Great cars, great warranty's, great pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Andrew!

2022 Outlander

Brian Lindsey should be the industry standard for sales ethic, integrity and service. This is my second vehicle with Brian and my circumstance in each experience couldn?t have been more opposite. As a single mom I came to him with a broken jeep and needed a replacement vehicle as the jeep was completely broken. I left that day with a nearly brand new Altima for an amazing price. Now as a married mom of two beautiful littles with a deployed husband it was time to upgrade & back to Brian was where I went. The only thing as amazing as his world class client service is the lineup of Mitsubishi vehicles. My outlander blew the Atlas, Range Rover, jaguar and Mercedes models I was comparing it with out of the water. With the best warranty on the market, the unbearable price and the incredible financing options Brian was able to provide I left that day with the Mom car of my dreams. I will continue to return to Brian, and I cannot believe how seamless every purchasing process has been. Thank you Brian. Thank you Midstate for taking care of military families the way you do ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the awesome review, Courtney!! Congratulations on your new Outlander

Brian is the GOAT

I just purchased my second car today from Brian and will never go anywhere else! Brian, Jacob, Jason, Talia and the owner went above and beyond to get me into my new car. Everyone there are genuinely helpful and really care about making you feel welcome and comfortable. I STRONGLY recommend everyone and anyone that are looking for a quality vehicle with the very best experience to go see Brian and the staff of Midstate Auto. Thank you, Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Jess!

Midstate review

I have been coming to midstate for over 20 years and have purchased seven vehicles from Brian Lion Lindsey?. I would never go anywhere else. His professionalism and expertise is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review, Christopher!

Best dealership anywhere!

This was absolutely the best experience I?ve ever had with a dealership. No pressure, no gimmicks! Brian got me a ridiculously low interest rate and the best price on my Outlander. Everyone was extremely friendly, from the owner on down. Jake showed me all the bells and whistles and thoroughly explained all of the details. I tell everyone I know how much I love my Outlander and to go to Midstate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Kerry!

Great place

I?ve been going here for sales and service for years now. 2 vehicles and countless oil changes later, I?m still very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review, Jake!

I am looking for a new car not a new car but 1 min

I would like to get another vehicle I know my son had words with you that weren't very pleasant and I'm sorry that he said those words I was just kind of in denial at the time whether or not I really wanted to get something but now with my Social Security coming up in a couple months and I'm going to continue working I'd love to get something but not too expensive and I want chocolate super on gas preferably if you could get me a Mitsubishi it's good on gas or second-hand Corolla or Camry for Honda Accord I come down and look at it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you!

Worst experience ever

I have a heart condition saved 15,000 dollars. They lied to me about when I was going to get my vehicle because they were waiting for my check to clear but wouldn't tell me that. My bank personally let me know what was going on with my check. Between the week they had my vehicle they sold it as is and didn't fix anything. I left and drove ten minutes down the street and my brake lights came on. I have had nothing but issues ever since. I also have a warranty but he isn't willing to fix the car the way he is suppose to. Ray the owner had them pass my vehicle for safety with a seat belt that doesn't work knowing I have kids and a windshield with a chip. Stay away if you can because I'm being taken advantage of with four children.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lourdes Fraser, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Horrible Experience

Josh constantly lied to me about a vehicle that I put a hold on. He told me that the truck was in the shop for 4 months and that he couldn't give me my money back. So I lost my money and couldn't purchase the truck. I had my insurance company reach out to him in order for him to provide the appropriate documents so that they could pay me the money I had lost, but Josh refused to work with them. He repeatedly lied about the truck being in the shop, and my experience with the company was the worse I've ever had. I strongly recommend that nobody buy from him.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Jrue, it looks like you may have left a review for the wrong Midstate as I see you're in Montana, are you able to take this down? Thank you