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Midstate Mitsubishi

(71 reviews)

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outlander sport

Everything was satisfactory and taking care of very well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review!

Awesome place to buy,!

Second Car bought from Midstate!! Exceptional customer service and any repairs are done quickly and satisfactory! Will continue to do business with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Miss Debbi

Brian the Lion is tremendous to deal with thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Truck repairs

The only shop that I would trust to work on my truck for the last 3 years great people And workmanship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review!

Outstanding dealership

Fantastic experience from my first phone call right up to the delivery of my car. I will NEVER buy a car from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Poor business practices.Buyers Beware!

When we pulled into the parking lot we were approached by Felix. We had a clear conversation with him about our situation. He pointed at a few cars and said those were under twenty thousand and they were very motivated to move them. We test drove a jeep Rubicon and decided to see if we could make a deal. They did some paperwork and came back with a sales price of 23900. Ummm not under 20000. We explained that wasn't what we were told and got up and left. Louis called back and said 18500. Okay that is under 20000. Interest rate was high so we asked them to shop around for better rates and they did and the rate was better. Shamus called and gave us that information. I asked him about plates and he said he would check with the owner and call me back. This was about 330 4 in the afternoon. I didn't hear back from him. I called first thing Sunday morning to tell them we were going to come in and sign the papers and they called me back to tell me it was now 1400.00 more!!!! What???? They never once told me it was a one day only deal!!!!!!! So disgusted. Why on Saturday is it 1400.00 less.....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Laurie Bernier, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to make this up to you. Please contact our manager, Stephane at (508) 832-8886 so we can make your experience a positive one.

Midstate

Loved these guys they were so helpful, both the dealership and the service departmentwere honest and did things in a timely manner.I highly recommend midstate auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Purchasing a used vehicle

Brian Lindsay made buying our car so easy. They are so friendly there so helpful we are definitely buy another car there soon. If you're looking for a used good vehicle this is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Great Experience!

Everyone was helpful and friendly. Stopped in to buy a car and loved the service I received. Donovan is a great guy...very helpful! Jimmy worked with me to get the lowest possible monthly payments.....he worked his magic. If you need a car, stop by Mid State Auto, you'll be glad you did. I'll be sending all my family and friends. Thanks to everyone at Mid State Auto I am in a new car that I love. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Great sevice by Dan MaNulty.

Very friendly atmosphere. Dan M. help me pick the right car. The vehicleis excellent. Excellent service by the salesman Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!