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Midstate Mitsubishi

(71 reviews)

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchase

Quickest easiest car ever purchased. literally took an hour with a trade in. Swapped plates and left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!

happy customer

They did an excellent job on my car the problem was resolved and i am very happy. great job guys!!! keep up the excellent performance. stay safe!....i will always come here for any repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review!

Oil change

I love bringing my car here to get fixed. Great people and great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Awesome

This is my 4 car purchased from Midstate. I will not go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Customer

Exceptional service. Service manager was extremely professional. I will continue to have all my service needs done at this facility., Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review!

Extremely happy customer!

This is my second car that I purchased from the dealership. They were friendly, accommodating and willing to work with you. I would highly recommend them to family and friends to purchase the next vehicle. I personally, would not go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Mrs Sharon Wright

I was a pleasure to have my car serviced at your shop, in 'Auburn Ma. Everyone was pleasant, and inviting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review!

New Car

I have bought five cars from Mid State.Honestly a great place to do business. Ray and his team are good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review!

The people from Westboro Mitsubishi moved here

It's worth driving out there because they kept the people, which are the important part; so at least the service is A .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review!

Oil change and tire rotation

I received a coupon from Mitsubishi for my wifes old car to get an oil change, even though it was not for my current Mitsubishi it was sent to my email and Matt in the service department still honored the coupon , no problem! I also like the Auburn location, so much easier than Westboro was. Thanks for a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review!