Reviews
30,000 mile Service on 2015 Countryman S
Service advisor, Josh Pruitt at Global MINI was outstanding with regards to the service visit for my wife's Mini Countryman! Prompt, smooth service as always by Josh & Global! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, We sincerely appreciate your feedback and we are so glad that Josh provided to you! We hope you have a great day and we look forward to your next visit?! -Your Global Imports MINI team
Good service
Very good service, customer service was good as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alvaro, We sincerely appreciate you taking time out of your day to review us and we look forward to doing business with? you again soon! -Your Global Imports MINI team
Services
Very please with the services. The price of the services was clearly communicated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chamnan, Thank you for the excellent review and for taking the time to let us know that you are pleased with the service you received. We sincerely appreciate your feedback and hope you have a wonderful day! -Your Global Imports MINI team
New tires and repaired rim
Lonnie Miller is great! He made sure my car was clean and my rim was repaired perfectly, as he said.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wendy, Thank you for taking the time to review us! We sincerely appreciate you taking time out of your day to tell us about the 5 Star service that Lonnie provided to you and we hope you have a wonderful day! -Your Global Imports MINI team
Global Imports MINI - Atlanta, GA
The staff were extremely helpful and accommodating, assisting me with times for drop off and pick up, emailing my insurance company, and always prompt when I arrived. They coordinated some service work to be done while my car was waiting for collision repairs. I appreciated the emails too keeping me informed of the progress of my car repairs. Overall very professional and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kristin, We sincerely appreciate you taking the time to comment on the 5 Star service you received during your visit! Thank you for your feedback and we look forward to doing business with? you again soon! -Your Global Imports MINI team
Global Imports Mini in Atlanta
I bought a Mini Cooper Countryman from Global Imports Mini in Atlanta.. It's the best car I've ever owned. 6 months later, I had a screw in the front tire & went back for a new tire. Everyone was so nice. I had a great time chatting with everyone. It's true when they say you are part of the Mini family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, Thank you for the 5 Star review! WE sincerely appreciate you taking the tiem to review us and tell us about the excellent purchasing and service experiences you have had with us. We look forward to doing business with you again soon and we are so glad that you love your new Countryman! -Your Global Imports MINI team
Used Cars other than a Mini
I looked at a Chevy Volt from this Mini Cooper dealership. The folks there did not have good knowledge of the Chevy Volt. This is an electrical/hybrid car & quite different from Minis' & other cars. I was very Leary to buy it due to the lack of their knowledge & little to none ways to negotiate price. Also the manager there would not budge on the price. He/they were smiles & seemed to be there for Mini buyers. I made a lower offer but he would not consider it nor make a counter offer. I see the car is still for sale a few weeks later. No need to fool with a used car here unless it is a Mini.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mikey, We appreciate you taking the time to review us and give us feedback on your experience. We apologize that you did not receive customer service that exceeded expectations and that we were not able to answer your questions sufficiently. We would love to speak with you directly to rectify this situation and to apologize for your experience. Please call our General Manager, David Baker, at 678.256.3100 at your earliest convenience. We look forward to hearing from you. -Your Global Imports MINI team
Global Mini
Josh Pruitt provides is prompt and excellent service. He is very thorough and makes the experience of having my car serviced pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeffrey, Thank you so much for the 5 Star review! We are so glad that you enjoyed your visit with us and that Josh provided you with excellent service. We hope you have a? wonderful day! -Your Global Imports MINI team
Great Service!
Lon was very helpful when I took my car in for maintenance. He had a welcoming attitude and was able to answer all of my service questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Yolonda, Thank you so much for the 5 Star review! We sincerely appreciate you taking time out of your day to review us and tell us about your experience with Lon. We hope you have a wonderful day and we look forward to your next visit! -Your Global Imports MINI team
Mini cooper s service and repair
Lon was great staff and service was great. They had my service completed and under two Hours. Thank you guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tangela, Thank you so much for the 5 Star review and for letting us know about the service that Lon provided to you. We appreciate you choosing? us for your vehicle service and we look forward to your next visit! -Your Global Imports MINI team