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Global Imports MINI

(391 reviews)

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports MINI from DealerRater.

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Service with integrity

Jermaine was very attentive to the service needs for my Mini from the time I called to make the appointment all the way through to check out. My car was serviced with everything I retired in the time frame specified. Global Mini has always been accommodating each time I went there for service or called with a question. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Global Mini Imports

Pretty crappy site, recommend finding a better evaluation site for recaps

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fine Service

The Service Dept. took great care of my 2009 Mini -- only people I have trusted it to! Gave me a courtesy ride back to work & offered to pick me up when it was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Reprogrammed key fob

Service advisor very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Global Mini Imports

They worked very hard to get the job done and they included me in the decision making process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service!

I am very pleased with the courteous and efficient service I received at Global Mini Imports. Jermaine did an excellent job of keeping me informed of what was to take place and provided recommendations for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, excellent advisor

I took my car in for service on a couple of items and it turned out to be more involved than I expected. Lon, my service advisor, was very knowledgeable and explained both the problems and the repairs. While I waited for the results of the diagnostics, he found a quiet empty office for me to conduct a business conference call, which I very much appreciated. Once it became apparent the repairs would take longer than expected, he had me promptly on my way in a loaner vehicle. When I picked up my car, he went out of his way to help me with a settings issue I couldn't figure out. I was quite satisfied with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Global impairs mini dealership

I was impressed with the location and the technology that they use there. I also loved the attentiveness

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent car and services

I was repair my son in law Mini Cooper and I saw the Mini Paceman and I was in love it and I buy it. The all process was wonderful and the staff was very friendly. I recommended this dealer to everybody you don't regret.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil Change Service

Josh Pruitt was very professional and took care of everything, and even had my car washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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