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Shults Resale Center of Olean

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great car buying experience

Loved the experience Keerstyn Stives was awesome! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You're welcome, Richard! Thank you for choosing Shults Resale Olean to make your purchase! Be sure to let us know if you need anything.

Great Service, Works to get the deal done.

Came in and immediatly was approached invitingly by Justin Reitnauer. From the time I came in till the time I walked out the door with my new vehicle, him along with everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear our team was helpful during your visit, Steve! Be sure to let us know if we can be of any assistance in the future!

CUSTOMER SERVICE LIKE NO OTHER!!!

JUSTIN WAS GREAT! THEY WORKED HARD TO GET ME THE VAN I WANTED. FINANCE, AND ALL, VERY PERSONAL EXPERIENCE. THEY ARE GREAT HERE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words, Angela! If you need anything in the future, we'll be there for you.

Good experience, used vehicle

Very good experience purchased a car from Keerstyn Stives. Very friendly, well informed about the product, and she was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're very happy you had a great experience! Let us know if you need anything in the future.

Used car purchase

Keerstyn Stives was an extremely professional sales associate. Did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much! Let us know if you need anything in the future.

Justin's the man!!!

I bought a 2014 chevy cruze from Justin here. I was looking at a different one originally, but it ended up being sold before I could buy it. Justin helped me find one that was newer with less miles in my price range. He was very professional throughout the whole process, and I would deffinatley recommend people to give them a shot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're very happy you had a great experience with us! If you need anything in the future, we'll be there for you.

Excellent Sales experience with Keerstyn @ Shults

Just purchased a second vehicle from Shults Resale in Olean, NY and overall had a pleasant experience. Keerstyn Stives goes out of her way to be helpful and accommodating. Some communication difficulty between sales staff and service staff in meeting expectations of after sale services but the haste of wanting a vehicle likely played a role in that. I am an impulsive buyer so am at their mercy somewhat.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Chuck! Let us know if you need anything in the future.

great!

while visiting shults to purchase a new car Keerstyn Stives was hands down the best part of my experience. She was very friendly and knowledgeable about the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Thank you for your feedback, Patrick!

best car buying experience

Keerstyn Stives was very patient as i was debating on several vehicles. She was kind, not pushy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Mary! If you need anything in the future, we'll be there for you.

GREAT SERVICE

THEY GOT ME RIGHT IN FOR SERVICE AND IT WS VERY FAST AND THEY EXPLAINED EVERYTHING TO ME. VERY HELPFULL AND I WOULD RECOMEND THEM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback! If you need anything in the future, we'll be there for you.