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West End Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Used Car Purchase

Great and friendly service! Thanks very much for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Won't deal with a small dealership again

Only reason I went to this dealership was because of its reviews and also had a family friend who had used this dealership. Had a hard times with going through the loan company. Also, not to mention the car I got once it went off the lot, two lights came on in the dashboard. Took it back immediately and was told the New battery was causing it. Waited a few weeks and the lights came back on, the car started running hot not even time mention after driving for two weeks I noticed the tires on the car were dry rotten. Long story short, I got rid of the car and I went to a replica dealership. Best part, not to mention I was told I had a one owner car and it was local. Found out that was a lie and the vehicle had been in two different states. Be weary.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just a good ol' honest car lot.

Found the car listed online at a great price and drove 2 hours for it. Troy held the car for me until I got there which I appreciated. The car proved to be exactly what was expected and the car was in great shape - I later had my mechanic check it and he agreed. Buying was easy- he took a check I had to date a few days later with no problem. Also no hidden fees or anything. Atmosphere was relaxed and it made for a painless experience. He also was very open about the cars on the lot and the few he had that were junk. Worth checking out if he has a car you're looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

I haven't had much experience in car buying, but these guys are honest and great. Nothing is hidden, they make every effort to make sure that you know exactly what you are getting and they will work with you to help you as best as they can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cherie

Troy was very easy to work with and a pleasure. At a very stressful time both David & Troy made it easy and even treated me to lunch! Thank You :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bob Hunley

I bought a used Mercedes and could not be more pleased with the automobile. I have already recommended West End Auto Sales to a lot of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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West End Auto is a Great Dealership!

Wonderful service! Troy is a great salesman. He is very honest and helpful. I will buy from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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dolphfairy

The salesmen were very pleasant and enjoyable in working with us on the sale of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frank C

Excellent presentation, treated very very well. Salesman knew his cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MARY B.

This was a very pleasant and easy car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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