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Cloninger Ford of Hickory

(1,170 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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OWNER

You could not ask for better service, Everyone in the service dept. is very good to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A great review for cloninger ford of hickory

I recently bought a new ford fusion and I love it!!! I definitely recommend buying a vehicle from cloninger ford of hickory and ask for Dean Bradshaw and Jeremy Ellis:) they are the BEST!! They make sure you get everything you want in a car and more:) I am very impressed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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David Wilson

No pressure I like the way he works. I will buy from again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super Satisfied Customer

We went shopping for a first-car for our teenaged daughter and were so fortunate to find Cloninger Ford of Hickory. With the help of Mark Engle we found the perfect vehicle ... size, features, fuel economy, and price! Best of all the buying process was smooth and easy. We were all very impressed with this dealership but we'd like to especially thank Mark Engle for handling all the details in such an efficient and professional way. He went out if his way to make sure we had everything we needed, plus he's a super nice guy! Thanks, Mark ... from the Icard Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 Test Drives later...Mark Engle found me a Truck!

I have bought two vehicles from Mark Engle and have used the service department numerous times. If you are looking for a new or pre-owned vehicle, go see Mark Engle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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great experience

I recently bought a new Ford Explorer at Cloninger Ford, must say I was very pleased with all aspects of my car buying experience. John Deal was the Salesman and he was so helpful and made the car buying process so he easy. He knew lots of information about the car and was able to help me trade my current car to get the car I had always wanted. I would definitely recommend this dealership for all your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First ever new vehicle purchase a smashing success!

John Deal is a gracious, helpful, and -- perhaps most importantly -- transparent salesman. Unlike the other dealerships I'd visited, John was clear and upfront about each piece of the new car pricing puzzle. He honored his word to sell me an available 2014 F-150 XLT at a competitor's price. He further seemed to genuinely care that I was happy with my purchase. (John -- I am! :-) My first contact at the dealership was with Kendra Blevins, and my last was with Jeremiah Whitsett, both of whom were also kind and courteous. I'm 43 years old, and this was the first time I've purchased a new vehicle. The folks at Cloninger Ford are outstanding, and I was happy to drive 125 miles to avail myself of their services. Thank you all so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Thorough excellent service

Without a doubt, buying a car can be an exhausting experience. Mark Engle was so helpful and knowledgeable that I had a great time. Mark, was just amazing. I will be recommending Cloninger Ford of Hickory to my friends! The quality of the service as well as the 2013 Ford I purchased is second to none. Thanks Mark!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great customer service

I recently bought a new Ford Explorer at Cloninger Ford. I have to say I was very impressed with my whole car buying experience. John Deal was the salesman and he was very courteous, knowledgeable of the car and it's features and was thorough. He helped me trade my current car and get the car I had always wanted. I would definitely recommend John to my family and friends. great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Complete, thorough and exceptional service!!

Without a doubt, buying a car can be very exhausting and frustrating. Mark Engle was so helpful and knowledgeable that I had a great time. Mark, was just amazing.It was a very enjoyable experience. I will be recommending Cloninger Ford of Hickory to my friends! The quality of the service as well as the 2013 Ford I purchased is second to none. Thanks Mark!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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