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Cloninger Ford of Hickory

(1,167 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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A pleasure to deal with, and very helpful. Very easy...

A pleasure to deal with, and very helpful. Very easy going and made us feel comfortable. We are completely satisfied and would recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2012 Ford Focus

Wonderful service (despite the fact that the main building was still under construction), great deal on new focus, outstanding trade in value for my Evo 9 MR, I would highly recommend this dealership for anyone who is looking to buy a new car. The only reason I marked down on overall facilities is because we were doing business in a trailer because of the construction, and the buying process w2as a littlew slow but that was only because they had never dealt with an Evo before. Thanks Cloninger Ford in Hickory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Eric Smith was very friendly and easy to deal with when...

Eric Smith was very friendly and easy to deal with when purchasing my new 2013 Mustang Convertible....Eric went out of his way to make my test drive pleasant and even let me drive by my house to show my wife the new car (we live close to the dealership)...I would highly recommend Eric to anyone interested in a new ford vehicle...Eric is very friendly, knowledgeable and did not push me at all....Thanks Eric and I will be by to visit if I need help or questions.....Randy Bell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast, fair pleasant experience.... these folks are...

Fast, fair pleasant experience.... these folks are straight forward and honest. I can recommend them to you. Best car buying experience that I have had in over 50 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

These Guys are very arrogant JERKS I would not tell...

These Guys are very arrogant JERKS I would not tell anyone to go there. I have done Business With Mr. Larry Cloninger for years and I can not believe that he has these Guys working there. They talked to the salesman like he was trash. If I was him I think I would contact an attorney. Also I heard them tell another customer that they would give them a free oil change for a good survey!! That is why you are seeing good ones on here!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eric and the entire staff I worked with on purchasing my...

Eric and the entire staff I worked with on purchasing my new 2011 Ford Ranger XLT was the easiest experience I have ever had in purchasing a new or used vehicle. The professionalism from all, especially Eric, is second to none. I have relayed information to the 400 employees I manage and suggested to them that if any are interested in purchasing a vehicle, Cloniger Ford should be the first and only dealership I would visit. Eric Smith did a great job from beginning to end in our negotiations and I for one can honestly state that when they say they will beat any dealership around, they do mean it. I walked away very satisfied and when I do purchase another vehicle, new or used, it will be with Eric and his supporting fellow employees. Too bad I can on rate a 5. I believe 10 should be available. JD Bridges, a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very nice and helpful at getting us in to...

Everyone was very nice and helpful at getting us in to car that fit our needs and budget. They worked hard to make our payment affordable . I feel we got a great car and great service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just stopped in to look at Ford Edge pre-owned vehicles...

Just stopped in to look at Ford Edge pre-owned vehicles with my wife. Nice selection and good choices. Greeted by friendly sales person and no pressure to buy. After test driving both used and new, we decided on the purchasing a new crossover Edge because the deal was too good to miss out on. We traded in our van and got good trade-in return. everyone at dealership was very friendly with a relaxed atmosphere. Would recommend them to our friends. Rob & Betty Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No games no gimmicks fair and honest pricing. no hidden...

No games no gimmicks fair and honest pricing. no hidden charges and bs fees. I drove 850 miles to pick up my new truck and would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very good experience at Cloninger Ford buying my...

I had a very good experience at Cloninger Ford buying my new 2013 Gt Mustang .Gave me a fair trade in on my 2002 mustang . Everyone was kind and went out of there way to get me the car i wanted A+++++ dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.