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Cloninger Ford of Hickory

(1,170 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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New Explorer -See Dillon Parker -Cloninger Hickory

This was our best car buying experience ever. Our salesman Dillon Parker was courteous and helpful. He was not pushy like most car salesman. We also enjoyed working with the finance dept, cant remember his name. Everything Dillon promised he delivered and we appreciate that. Everything went smoothly and we are so pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Escape Purchase

The salesman, Eric Smith, was very helpful and informative about the Escape we purchased. We were there past closing and he and the person set up the financing were patient and through on helping us with the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Everything was easy, no pushy salesmen, very understanding and respectful. I felt like a valued customer at cloninger and would recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I purchased a 2014 Mustang, and I LOVE it!!! Went into the dealership with my husband to pick up his truck that was getting serviced and drove out with my mustang!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New 2014 Edge Purchased From Josh Simmons

Purchased a new 2014 Edge. Josh Simmons, our salesman, was more than helpful in guiding us through the purchase process. Josh was extremely knowledgeable about the products and all features of each. He worked closely with me to tailor my vehicle requirements, options needed and the financing to meet my needs and budget. The Edge was well prepared when we picked it up and Josh spent even more time with my wife (its her car) explaining the controls and features. Overall, this was probably one of the easiest vehicle purchases I have ever made - thanks to Josh and the staff at Cloninger Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Experience

My oil change went fine though I was very surprised to learn about the wear on my rear brakes. I have not driven that far since my last brake service which was a major service and I suspect the brake wear is due to the problem I had with the brake service which caused severe burning and required resetting the brakes after the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Survey

Mr Styers helpful in allowing me to buy the vehicle rather than selling it to me. Courteous, reliable followup and interest in my family. Would do business through him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

I had a very good experience and will be back the next time I need an oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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FREE OIL CHANGE!

Free oil changes are awesome! Service Department greets you before you even get out of the truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

We recently bought a 2015 Ford Fusion and from the moment we walked in the staff did everything to make our experience a good one. They made every effort to make sure that we got the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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