Reviews
Review
helpful staff, friendly & knowledgable no toilet paper in restroom at the worst possible time!!!
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
I bought a 2013 f150 exactly what i wanted. Was a good experince overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrific truck trade
First looked online for a truck, but had no luck. So, I typed in what I was looking for in a truck. Within a few minutes, the internet sales manager emailed me back stating that a sales rep would be in touch. Sure enough, Zack Queen emailed me shortly after and asked me if I'd like to come by. I accepted and am glad I did! Zack accommodated my needs in a truck to the "T"! There was no pressure, no hassle, no tricks. An absolute easy transaction! They worked around my wants, my schedule, and answered my questions. The best buying experience I've had! They even filled the tank completely full of fuel... Just like the good ol days. I'd recommend Cloniger Ford to anyone that's in the market for a vehicle of any type.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truck & mustang owner
They always take good care of me. Sales, service & finance, they're great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great people in the service dept
tyler zuleg was very helpful and on top of our problem. he called as soon as the parts arrived and went beyond the cakk of duty on this one. i appreciate a new car dealer that belives in the product as much as cloninger ford does. thanks for all
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Perfection
All simply perfect , no stone left unturned, after buying 150 plus cars in my life time, this has to be the Ultimate experience of perfection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and staff
2015 Ford Escape, service was excellent, very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 ford escape
I bought a 2015 Escape the service was a ten. the staff and Dillon were great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car purchase
2015 Mustang GT Premium. Salesman was honest and sincere and very helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is an amazing team
I thank God for the staff and team at Cloninger Ford of Hickory, I nevergive ught that buying a car would be such a glorious experience but you wonderful people made this a dream come true for me and I will forever be appreciative for that, the people there treated me with so much kindness and respect and I've told everyone I know about this very special place and I certainly hope that they to will go and experience the joy and pleasure that I received, and I would just like to give a very special Thank you to someone who is just not a salesman but I now consider him my friend, Mr. Dan Matkins thank you for everything you done for me, and may God show you and your team all the blessings that only he can give, and again thank you... Ralph D. Phillips
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
