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Cloninger Ford of Hickory

(1,187 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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Review

helpful staff, friendly & knowledgable no toilet paper in restroom at the worst possible time!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

I bought a 2013 f150 exactly what i wanted. Was a good experince overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrific truck trade

First looked online for a truck, but had no luck. So, I typed in what I was looking for in a truck. Within a few minutes, the internet sales manager emailed me back stating that a sales rep would be in touch. Sure enough, Zack Queen emailed me shortly after and asked me if I'd like to come by. I accepted and am glad I did! Zack accommodated my needs in a truck to the "T"! There was no pressure, no hassle, no tricks. An absolute easy transaction! They worked around my wants, my schedule, and answered my questions. The best buying experience I've had! They even filled the tank completely full of fuel... Just like the good ol days. I'd recommend Cloniger Ford to anyone that's in the market for a vehicle of any type.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Truck & mustang owner

They always take good care of me. Sales, service & finance, they're great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great people in the service dept

tyler zuleg was very helpful and on top of our problem. he called as soon as the parts arrived and went beyond the cakk of duty on this one. i appreciate a new car dealer that belives in the product as much as cloninger ford does. thanks for all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Perfection

All simply perfect , no stone left unturned, after buying 150 plus cars in my life time, this has to be the Ultimate experience of perfection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and staff

2015 Ford Escape, service was excellent, very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 ford escape

I bought a 2015 Escape the service was a ten. the staff and Dillon were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car purchase

2015 Mustang GT Premium. Salesman was honest and sincere and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is an amazing team

I thank God for the staff and team at Cloninger Ford of Hickory, I nevergive ught that buying a car would be such a glorious experience but you wonderful people made this a dream come true for me and I will forever be appreciative for that, the people there treated me with so much kindness and respect and I've told everyone I know about this very special place and I certainly hope that they to will go and experience the joy and pleasure that I received, and I would just like to give a very special Thank you to someone who is just not a salesman but I now consider him my friend, Mr. Dan Matkins thank you for everything you done for me, and may God show you and your team all the blessings that only he can give, and again thank you... Ralph D. Phillips

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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