Ewald KIA of Oconomowoc

I may not buy from any other dealer ever again Kia you ROCK ,The sales person[Roxanna Kemppainen] is one of the best sales professionals that I have ever delt with. She was a big help to my fiance and I ALL the way to the end of getting a new car. we were very comfortable with her and all she did for us. Thank you Roxanna

My son and I walked into Kia-Oconomowoc looking to test drive the telluride. I was in search of a vehicle due to an accident and my vehicle being totaled. I needed to purchase something quick. All together over a week and a half, I test drove 12 mid size SUVs and Alex Cochrane was our salesman. He is the ONLY salesman that took the time to show me the entire vehicle and how it worked and every function prior to test driving. That really stood out to me and I thank him for that. He treats everyone like they are family.

Pete Ruiz was very helpful and thorough. Both he and Shannon were able to find me exactly the vehicle I was hoping to find. It has everything I ever wanted. They were patient and informative. I love my new Serento!

Total time from walking in the door to leaving with a brand new car was 2hrs and 10 minutes. Gregg Kasper our sales guy was an absolute pleasure to do business with....Tom the finance guy was also wonderful. Greg took the time to show us around the shop and introduced us to everyone. We are from Cudahy and it was well worth the drive to do business with them. Thanks Gregg and Tom for a wonderful car buying experience! ?

Needed brakes done. Service dept. resurfaced front and said back brakes were fine. Started squeaking and grinding driving out of their lot. Had to bring back to have the back brakes looked at (again)... now they have to be replaced because there was nothing there to resurface. GOING FROM FINE TO REPLACEMENT IN LESS THEN 2 WEEKS? I don't think so. Should have done it for free seeing that I had to bring it back because they did not do it right the first time. But NO...they gave me $20. off of full price. Now a few weeks later the fronts are squeaking again. Will not take back Kia Oconomowoc. Will go to a local repair shop. I expected much better from a dealership service department. So disappointed.

I recently worked with John Brugger and would recommend him to anyone! I actually already have :) Communication was great... not only in person, but John was very responsive via email and answering many questions I had prior to making my final decision to lease or to buy. He is very upfront and honest - and not at all "salesy." I loved how I was able to take home the written estimates with me to digest over the weekend. I've bought many cars, and was never able to take anything with me! Nobody really likes the car buying experience, but this one was actually good! My only complaint is how long it took to start the paperwork process... but once I got in the finance office, it was a breeze.

I worked with John Brugger on a lease for a new vehicle. John is friendly, knowledgeable, personable and a pleasure to work with. He makes one feel comfortable in discussing needs and wants and is very willing to work with a person to get a car that best fits that person. He was more than willing to have one take a ride and answer any questions about the vehicle. I would definitely refer John to friends and relatives looking for a new or used vehicle. The dealership is clean all areas seem to be well maintained and service has always treated me right in the past, so I have confidence in this dealership to provide whatever service I may need. The waiting area is pleasant and the people I have met have all been pleasant.

Very professional and straightforward. John B was polite and honest. Good experience.

This was my 2nd KIA buying experience at Ewalds KIA. John Brugger helped us through the different options in a very professional way.

I just bought a new 2017 Kia Sorento at Ewald of Oconomowoc! My experience wit has Shannon was fabulous! Thank you to all the staff for continued care and services!