Reviews
Fantastic Buying Experience
The sales and financing staff was well prepared so that we could be finished with the buying process as quickly as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Scott for your thoughtful review and recommendation. Labrum Ford is always hoping to achieve successful and memorable experiences for our customers! Have a Merry Christmas and a happy new year!
2020 ESCAPE PURCHASE
Marco was very good and very patient with us also very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Deanie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Labrum Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
2022 Raptor
This is my second experience ordering, receiving and purchasing a vehicle from Labrum Ford in Heber and they are absolutely awesome to deal with!!!! Don?t waste your time anywhere else Labrum is the place to go!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Matthew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great Dealership!
Awesome experience at Labrum Ford! They even did a home pick and delivery for a small mechanical issue on the car. Amazing customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Labrum Ford lies!
Labrum Ford in Heber City, UT Installed a warranty transmission in my F350 6.7 diesel in October 2021. In June of 2022 I had problems with the transmission not shifting into drive after it was warmed up. After the service department looked at the truck I was told because I had deleted the emissions system, because it failed 3 times before, the warranty on the transmission was void AND the delete was what caused the the transmission to fail! This was not true and Labrum Ford was not only wrong about the warranty, but the transmission failed do to the main pump and control valve being bad. Another dealer tore the transmission down and fixed it under the Ford warranty! I would seriously caution anyone trust Labrum Ford with service on their vehicle. Because not only do they lie, but don't know what they're talking about!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tom, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (435) 654-4910 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Amazing!
These guys were awesome! Honest! Helpful! And definitely went above and beyond for me! I would send my kids to them and know they we’re taken care of! We will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Casey Anderson
The people who helped me were pleasant and they were willing to help. They did what they could to stay on schedule and take care of things.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Casey Anderson, thank you for your wonderful response to the quality of service our Staff provides!
New Bronco Purchase
Fast!Fun! Ready to go! Had everything ready. Best price within 100 miles. Would recommend Labrum Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
dougblanken@yahoo.com
A first-class operation from the Sales group to the service desk, THANK YOU.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
owner
They got the truck I needed quicker than I thought possible
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jay, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!