Route 18 Chrysler Jeep Dodge Ram

the entire staff from sales to service at Rt 18 is amazing! Great customer service and overall experience! The service staff is honest and great to work with.

I live in Staten Island, NY and this was my first time at Route 18 Chrysler. I must say the service personnel (Konnor Kish and Ryan Jonas) were fantastic as well as the receptionist that made my appointment. I don't remember her name (but she use to live in Staten Island as well). They were very accommodating, friendly and professional. My 2013 Dodge Charger was serviced with no issues and the wait time was very reasonable. I highly recommend this Service Department as well as the service representatives I have named. Thank you and I will be returning for future oil changes and service.

I have to say, I have never had the service experience I have had with Ryan Jonas and Route 18 Dodge. The service is absolutely amazing with their attitude toward helping and the full experience of how kind and fast they work. There is no hassle and they are willing to do the extra mile for the customer. I am from New York and I would rather take the hour drive to the dealership compared to going to any dealership in New York. If the sales team is as amazing as the service department, I will recommend everyone and anyone to go take a look at the team at Route 18. I want to thank them for all the help and customer service they gave me.

I turned in my lease early and Glen Hedges made the experience painless and easy... he is an honest guy and will get you the best deal. Make sure you deal with Glen!

This is by far the best experience I've ever had at a dealer. What made the process so smooth was Jeremy's attention to detail. He worked out a deal in my budget with the truck i wanted. I've never felt more welcomed and understood any where else. I'm telling all my friends/family about this place

I decided to stop by without prior appointment and Daniel Bredenbeck was helpful enough to take my car in and get it checked out. He was very professional and informative and honest!

Outstanding Customer care in service department. My wife and I know we can always rely Rich Warren's expertise. We try as best we can to schedule our service vists when Mr. Warren is on site.

Thank you Rich for alll your time and dedication into solving all my vehicles service issue. You are always extremely kind and most important efficient

Rich Warren was easy to work with and communicate with. Car was in service for several days and was given a loaner car, no hassles (that was great!). Communicate by text was super easy and payment super easy too. Just didn't like waiting for car to be washed at pickup since I advised my arrival an hour before hand and car was ready for a few hours. It's hard working full time overnight shift and classes full time days - my minutes are super precious. I would have given an excellent rating if the car was ready to go on my arrival. Otherwise, it was overall good experience and I appreciated the super easy communication since talking on the phone is not always convenient.

Awesome service and honestly Manny Rodriguez is by far the best sales person who is knowledgeable and understanding when it comes to vehicles. I recommend that anyone purchasing a new or used vehicle please go to Route 18.