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Route 18 Chrysler Jeep Dodge Ram

(1,814 reviews)
Visit Route 18 Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (732) 852-4529 (732) 852-4529
Used (732) 852-4083 (732) 852-4083
Service (888) 584-7144 (888) 584-7144

Reviews

(1,814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 18 Chrysler Jeep Dodge Ram from DealerRater.

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Jason made the process of car shopping smooth and there

Jason made the process of car shopping smooth and there were no gimmicks or pushy sales tactics. On the other hand I want to mention that the service department is lacking and almost kept me from buying another car from this dealership. So glad I gave them another chance and got to work with Jason Lomelino. Thanks for your help, I love my new Wrangler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great shopping experience with Matt.

I had a great shopping experience with Matt. I did not feel any pressure or hard sales pitch. He was easy going and answered all my questions. Two thumbs up for the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I appreciate the time, effort, and patience everyone put

I appreciate the time, effort, and patience everyone put in to assisting me with the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and for the 5-star review! We truly appreciate your kind words and are glad our team could assist you with patience and dedication. Thank you for choosing us—we hope you enjoy your new vehicle!

Really nice selection of cars where we ended up buying a

Really nice selection of cars where we ended up buying a great car from with the help of Daniel who was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star review! We’re glad you found a great car from our selection, and Daniel will be happy to hear your kind words. We appreciate your business and hope you’re enjoying your new vehicle!

Good experience very helpful would recommend others to

Good experience very helpful would recommend others to purchase a vehicle from here. Thumbs up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star review! We're happy to hear you had a positive experience and found our team helpful. We truly appreciate your recommendation and look forward to helping others you send our way!

First visit and honestly it was a positive one.

First visit and honestly it was a positive one. Every person we interacted with was welcoming, respectful and knowledgeable. Matt is great! I would recommend him to anyone. We left with an amazing vehicle and are extremely happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and the 5-star review! We’re so glad your first visit was a positive one and that our team made you feel welcome and well taken care of. Matt will be thrilled to hear your kind words! Congratulations on your new vehicle—we’re happy to hear you’re loving it, and we truly appreciate the recommendation.

The employees are great, Denise helped me today and she

The employees are great, Denise helped me today and she was super kind and sweet. But unfortunately this has nothing to do with her but the actual dealership. I checked in at 8:47am for my appointment and didn’t get my car back until 11:40am and all I was doing was an oil change and a car wash. The car was definitely a waste of my time. The car looks clean outside but the inside was still dirty. If you were going to have me waiting for so long at least give the car a decent wash.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're happy to hear Denise took great care of you—she truly values her customers. That said, we completely understand your frustration with the long wait and the overall experience. Your time is important, and we’re sorry this visit didn’t meet your expectations. We appreciate you bringing this to our attention and will use your feedback to improve. We hope to provide a much better experience next time.

I recently had the pleasure of working with Jason

I recently had the pleasure of working with Jason Lomelino for the second time, and once again, it was a fantastic experience from start to finish. I originally leased a 2024 Wrangler 4xe through Jason, and when my lease was up, I didn’t hesitate to come back. This time, I financed a 2025 Wrangler Willys, and I’m thrilled with my decision. Jason is everything you could want in a salesperson—not pushy, no pressure, and genuinely helpful. The entire process was stress-free, and he took the time to make sure I was comfortable and confident every step of the way. He worked closely with the finance team to get me a great deal, and I really appreciated how smooth and transparent the process was. If you’re looking for someone who truly puts the customer first, I highly recommend working with Jason Lomelino. He made both of my experiences easy and enjoyable, and I’ll definitely be coming back for my next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jason provided such outstanding service once again. It’s always wonderful to see a returning customer, and we’re glad your transition from leasing the 2024 Wrangler 4xe to financing the 2025 Wrangler Willys was smooth and enjoyable. Jason takes great pride in creating a no-pressure, customer-first experience, and your kind words truly reflect the dedication he brings to every interaction. We're grateful for your trust in us and look forward to helping you with your next vehicle when the time comes. Enjoy your new Wrangler Willys—it’s a fantastic choice!

Great experience with Bryt!

Great experience with Bryt! She really listens to what you are looking for and take the time to find that vehicle that will work for you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star review! We're so glad to hear you had a great experience with Bryt. She truly takes the time to listen and make sure each customer finds the right vehicle, and we're happy she could help you do just that. Enjoy your new ride, and we appreciate your business!

I deal only with Mike Al Jallad and he is very attentive

I deal only with Mike Al Jallad and he is very attentive to everything. This is my 2nd vehicle from him in the last year. He is thorough and very pleasant to work with. I highly recommend Mike as he will help you and his follow up and customer service skills are beyond what you expect from a car salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for choosing to work with Mike Al Jallad again! We’re lucky to have him on our team, and it’s great to hear how much you value his attention to detail and customer service. We truly appreciate your recommendation and look forward to helping you again in the future!